N e t w o r k O p e r a t i o n a l P r o b l e m s
11-6
❖
X N I C - E N E T / T R I N G C o n f i g u r a t i o n G u i d e
Performance is degraded. A slowdown in network
performance may be caused by an
inappropriate use of network
services. (Example: Running a
print job from a file server instead
of from a local hard disk may cause
unnecessary slowdown in
performance.)
Observe proper network usage.
There may be an incompatible
software driver on the computer
requesting the service.
All computers using a particular network
service should have the same version of the
driver installed. These include the printer
drivers, and network service devices such as
file servers, print servers and mail servers,
etc. When printer drivers are incompatible,
messages will appear for users to reinitialize
the driver.
Remove the driver on the user's computer,
install the correct version that is consistent
with the other network users, and then
restart the computer.
There may be system software
conflicts.
Any device may cause network
problems if it is operating with
system software that differs from
the standard version used on the
network. Symptoms might be
limited to the affected device or
might affect network
performance in other ways.
Determine whether or not there are system
software conflicts.
Table 11.1 Network Operational Problems
(continued)
Problem
Possible Causes
Corrective Actions
ETR-CH11 Page 6 Thursday, October 24, 1996 7:14 AM