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In operation 

In operation the device will measure the skin temperature of a person 

facing the device at a position between 20cm and 90cm from the 

device itself. A blue color will be displayed while the measurement is 

taken.

In case of successful measurement, the device will provide the result 

in 3 colors:

Green

: the measured skin temperature is in the normal range

Yellow

: the measured skin temperature is somewhat higher than ex

-

pected. Please note this result can only be obtained if enabled from 

the companion app (available as of summer 2021)

Red

: the measured skin temperature is sensibly higher than expec

-

ted.

Factory reset

Resetting the device is required in the following cases:

 - The device needs to connected to a different WiFi network 

 - The device needs to be installed somewhere else (needed only if 

the ZIP code changes)

 - The device is no longer used.

 - The device is malfunctioning

To reset the device follow these steps:

1 - Locate the hole(s) in the back of the unit (in case of the stand 

model in the top part of the unit).

2 - Use a light to locate a small black button inside the device (visible 

through these holes).

3 - Use a long and thin nonmetallic stick (or equivalent) to push the 

button for no more than 5s.

4 - In case of success, a network can be found (with a computer, 

telephone or tablet) named “Xetal Yface”. (No password needed)

5 - In case of failure try again.

Warning: for security reason, the factory reset will cause the device to 

disconnect from the online services for up to 30 minutes.

Cleaning

To clean a device, unplug all cables and use a only soft lint-free cloth 

avoiding to touch the three sensors.

Troubleshooting

In case of problems, refer to our support page reachable via 

www.yugenface.com

EN

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