In operation
In operation the device will measure the skin temperature of a person
facing the device at a position between 20cm and 90cm from the
device itself. A blue color will be displayed while the measurement is
taken.
In case of successful measurement, the device will provide the result
in 3 colors:
Green
: the measured skin temperature is in the normal range
Yellow
: the measured skin temperature is somewhat higher than ex
-
pected. Please note this result can only be obtained if enabled from
the companion app (available as of summer 2021)
Red
: the measured skin temperature is sensibly higher than expec
-
ted.
Factory reset
Resetting the device is required in the following cases:
- The device needs to connected to a different WiFi network
- The device needs to be installed somewhere else (needed only if
the ZIP code changes)
- The device is no longer used.
- The device is malfunctioning
To reset the device follow these steps:
1 - Locate the hole(s) in the back of the unit (in case of the stand
model in the top part of the unit).
2 - Use a light to locate a small black button inside the device (visible
through these holes).
3 - Use a long and thin nonmetallic stick (or equivalent) to push the
button for no more than 5s.
4 - In case of success, a network can be found (with a computer,
telephone or tablet) named “Xetal Yface”. (No password needed)
5 - In case of failure try again.
Warning: for security reason, the factory reset will cause the device to
disconnect from the online services for up to 30 minutes.
Cleaning
To clean a device, unplug all cables and use a only soft lint-free cloth
avoiding to touch the three sensors.
Troubleshooting
In case of problems, refer to our support page reachable via
www.yugenface.com
EN
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