32
CN3100 Vehicle Modem - Installation Guide - G7609 - 3.0
- DRAFT
Customer is responsible for shipment to xG (or authorized service provider) and assumes all costs
and risks associated with this transportation; return shipment to the Customer will be at xG’s
expense. Customer shall be responsible for return shipment charges for Product returned where xG
determines there is no defect ("No Defect Found"), or for Product returned that xG determines is
not eligible for warranty repair. No charge will be made to customer for replacement parts for
warranty repairs.
Product that has been repaired or replaced may consist of refurbished equipment that contains
used components, some of which have been reprocessed. The used components comply with xG
Product performance and reliability specifications. The repair services provided are warranted
against defects in workmanship and materials on the repaired component of the product for a
period of 30 days from the shipment date of the repaired product, or until the end of the original
warranty period, whichever is longer.
xG is not responsible for any damage to or loss of any software programs, data or removable data
storage media, or the restoration or reinstallation of any software programs or data other than the
software, if any, installed by xG during manufacture of the Product or shipped with Product. xG’s
sole obligation for software that when properly installed and used does not substantially conform
to the published specifications in effect when the software is first shipped by xG, is to use
commercially reasonable efforts to correct any reproducible material non conformity (as
determined by xG at its sole discretion) by providing Customer with: (a) telephone or e-mail access
to report non conformance so that xG can verify reproducibility; (b) a software patch or bug-fix, if
available, or a workaround to bypass the issue, if available; and (c) where applicable, replacement
of damaged or defective external media, such as a CD-ROM disk, on which the software was
originally delivered. xG does not warrant that the use of the software will be uninterrupted, error-
free, free of security vulnerabilities, or that the software will meet Customer’s particular
requirements. Customer’s sole and exclusive remedy for breach of this warranty is, at Seller's
option, to receive (i) suitably modified software, or part thereof, or (ii) comparable replacement
software or part thereof.
Because it is impossible for xG to know the purposes for which the purchaser acquired this Product
or the uses to which this Product will be put, the purchaser assumes full responsibility for the
selection of the Product for its installation and use. While every reasonable effort has been made
to insure that the purchaser will receive a Product that can be used and enjoyed, xG does not
warrant that the functions of the Product will meet the purchaser’s requirements or that the
operation of the Product will be uninterrupted or error-free. xG is not responsible for problems
caused by the interaction of the Product with any other software or hardware.
For xG Technology Internal Review Only!
DRAFT
