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Desktop POS Printer

PPTII-B

Service Manual

Xiamen Hanin Electronic Technology Co.,Ltd.

ADD:

Room 305A, Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009

Tel:

+86-(0)592-5885993

Fax:

+86-(0)592-5885992

Web:

www.hprt.com

Summary of Contents for HPRT PPTII-B

Page 1: ...nter PPTII B Service Manual Xiamen Hanin Electronic Technology Co Ltd ADD Room 305A Angye Building Pioneering Park Torch High tech Zone Xiamen China 361009 Tel 86 0 592 5885993 Fax 86 0 592 5885992 We...

Page 2: ...rance 7 1 4 Basic Operation 9 Chapter 2 Disassembly 11 2 1 Removing the Lower Plate 12 2 2 Removing the Control Board 13 2 3 Removing the Mechanism Assembly 13 2 4 Removing the Platen Assembly 14 Chap...

Page 3: ...spare parts hardware and software of the products If more information is needed about the products please contact Xiamen Hanin Electronic Technology Co Ltd Without any written permission from the comp...

Page 4: ...of the English language This manual is divided into the following sections CHAPTER 1 Specifications CHAPTER 2 Disassembly CHAPTER 3 Parts list CHAPTER 4 Troubleshooting guide Note the following precau...

Page 5: ...Keep all liquids away from the printer 4 Do not expose the printer to high temperatures direct sunlight or dust 5 Protect the printer from shock impact and vibration 6 Ensure the printer is connected...

Page 6: ...37 USA Standard Europe Katakana PC850 Multilingual PC860 Portuguese PC863 Canadia n French PC865 Nordic PC857 Turkish PC737 Greek ISO8859 7 Greek WPC1252 PC866 Cyrilli c 2 PC85 Latin2 PC858 Euro KU42...

Page 7: ...kness 0 25mm Max Paper roll diameter 83mm Max OD Paper loading Easy loading Recommended paper FD210 PD150R PD160R OJI Paper CO LTD Command ESC POS Physical characteristics Working condition 0 40 20 85...

Page 8: ...PPTII B Service Manual Rev 1 0 www hprt com 6 1 2 Dimensions...

Page 9: ...PPTII B Service Manual Rev 1 0 www hprt com 7 1 3 Appearance Front Insight...

Page 10: ...PPTII B Service Manual Rev 1 0 www hprt com 8 Rear Indicator Color Description Power Green Power is normal Error Red Wrong condition...

Page 11: ...PPTII B Service Manual Rev 1 0 www hprt com 9 1 4 Basic Operation...

Page 12: ...PPTII B Service Manual Rev 1 0 www hprt com 10...

Page 13: ...re servicing to avoid the risk of damaging the electric device 2 Always wear safety gloves to prevent an injury as well as to prevent rust developing on the device 3 Never start a service when your ha...

Page 14: ...rt com 12 2 1 Removing the Lower Plate 1 Using a screwdriver remove the four screws 3 0 8 0 2 Remove the lower plate from printer 3 Using a screwdriver remove two screws bolt 3 0 20 0 and four earth s...

Page 15: ...Board 1 Using a screwdriver remove the three screws 3 0 8 0PBHO 2 Remove the control board 2 3 Removing the Mechanism Assembly 1 Using a screwdriver remove the four screws 3 0 8 0PBHO to disassemble...

Page 16: ...ww hprt com 14 2 4 Removing the Platen Assembly 1 Using a screwdriver remove the two screws 2 5 4 0BCTTHNi and two screw 2 5 8 0 to disassemble the platen assembly from printer cover 2 Disassemble the...

Page 17: ...PPTII B Service Manual Rev 1 0 www hprt com 15 Chapter 3 Parts List 3 1 Overall Exploded View...

Page 18: ...ol board 1 10 Screw3 0 8 0PBHO 3 Lock control board 11 FPC 1 12 TPH 1 13 Left support 1 14 Cover shaft 1 15 Button board 1 16 Mechanism support 1 17 Lower plate 1 18 Clump weight 2 19 Screw3 0 8 0PWMH...

Page 19: ...O 3 Lock supports3pcs 33 Screw1 6 4 0PCTTHO 2 Fix spring2pcs 34 Tear bar 1 35 Screw1 6 4 0PCTTHO 2 Lock tear bar 2pcs 36 Rocker switch 1 37 LOGO label 2 38 Short shaft sleeve 1 39 Long shaft sleeve 1...

Page 20: ...t with the dealer for assistance 4 2 LED Indicator on the Control Panel Problem description Probable reason Solution Error indicator is on Paper end Change the paper roll Out of paper Change the paper...

Page 21: ...r assistance Vertical print words missing Dirty thermal head or print platen Clean the thermal head or print platen Thermal head damaged Contact your dealer for assistance Paper jam Gear has foreign b...

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