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2. Care & Maintenance
Cleaning and Storage
If you see stains on the scooter's body, wipe them off with a damp cloth. If the stains cannot be scrubbed off, put on some
toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.
Notes: Do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to
prevent serious damage. Do not wash the scooter with a high-pressure water spray. During cleaning, make sure that the
scooter is turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric
shock or other major problems.
When the scooter is not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time. Excessive
sunlight, overheating and overcooling can accelerate tire aging and compromise the scooter and the battery pack's
lifespan.
Tire Maintenance
Check the tire pressure regularly and inflate the tires at least once a month. The recommended tire pressure is 50 psi.
Regular inflation can prolong the tire service life and effectively prevent blowouts.
– Please contact an authorized repairer if the product is still under manufacturer guarantee. You can ask for the list of the
authorized repairers to the customer service available at www.mi.com.
– If the product is no longer under guarantee you can contact any specialized repairer of your choice.
– Should you have questions, you can contact Xiaomi's customer service available at www.mi.com.
Maintenance and Removal of the Battery
Do not remove the battery. Removing the battery is complicated and can alter the operation of the machine: You can
contact an authorized repairer if the product is still guaranteed. If the product is not guaranteed you can contact any
specialized repairer of your choice. You can ask for the list of the authorized repairers to the customer service available at
www.mi.com. For any further question, you can contact the customer service available at www.mi.com.
·
Do not use battery packs of other models or brands, as there may be a safety risk.
·
Do not disassemble, squeeze or puncture the product. Do not touch its battery contacts. Do not disassemble or poke
the outer casing. Do not place the product into water or fire, nor expose it to temperatures above 50°C (including heat
sources such as stoves, heating). Avoid metal objects from touching the battery contacts, since this may result in short
circuits, physical injury or even death.
·
Any water getting into the battery may cause damage to the internal circuit, risk of fire or even explode. If there is any
suspicion of water getting into the battery, immediately stop using the battery and return it to the after-sales service for
inspection.
·
Only use the original battery charger to avoid potential damage or fire.
·
Improper disposal of used batteries can seriously pollute the environment. Observe local regulations when disposing of
this battery pack. Do not discard this battery pack at will, to protect the natural environment.
·
Fully charge after every use, in order to extend its battery life.
Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g., do
not leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack
into fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle
for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every
60 days to protect the battery from potential damage, and such damage is beyond limited warranty.
The scooter shall only be used with original batteries and charging of the scooter shall only be done by the original
battery charger supplied with the scooter (or any compatible battery model or battery charger model approved by the
manufacturer).
Always charge before exhausting the battery to prolong the battery's service life. The battery pack performs better at
normal temperature, and poor when it is below 0°C. For instance, when it is below 0°C, the riding range is only half or less
at normal state. When the temperature rises, the riding range restores. For detailed information, please refer to Mi Home/
Xiaomi Home App.
The external flexible cable of this battery charger cannot be replaced; if the cord is damaged, the battery charger must be
discarded and replaced by a new one. Should you have questions, you can contact Xiaomi's customer service available at
www.mi.com.
Note: A fully-charged scooter can remain on in standby mode for about 120 to 180 days. The built-in intelligent chip will
keep a log of its charging and discharging records. The damage caused by prolonged no charge is irreversible and is beyond
limited warranty. Once the damage is done, the battery cannot be recharged (non-professionals are forbidden to dismantle
the battery pack, as it may cause electric shock, short circuit or even major safety accidents).
In case of accident, blockage or breakdown, do not try to repair by yourself. Contact an authorized repairer if the product
is still under guarantee. If not, you can contact any specialized repairer of your choice. You can ask for the list of the
authorized repairers to the customer service available at www.mi.com. For any question, please contact Xiaomi's customer
service available at www.mi.com.
Efforts have been made to simplify wording in the user materials for users. When an action appears too complicated for a
user, he is advised to contact an authorized or a specialized repairer or Xiaomi's customer service.
WARNING !
As with any mechanical component, a vehicle is subject to high stresses and wear. The various
materials and components may react differently to wear or fatigue. If the expected service life for a component has been
exceeded, it may break suddenly, therefore risking causing injuries to the user. Cracks, scratches and discoloration in the
areas subject to high stresses indicate that the component has exceeded its service life and please contact an authorized
or a specialized repairer or Xiaomi's customer service.
