深圳市星科创科技有限公司
Shenzhen XingKeChuang Technology Co., Ltd.
Phone: 86-0755-33523599 FAX: 86-0755-33515410 URL: http://www.sz-xkc.com
Address:
11th Floor, No. 48, Xinyu Road, Xinqiao Community, Xinqiao Street, Baoan District, Shenzhen
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may be a new device or a repair product of the same category, function, and quality. The replaced faulty part
belongs to the company; the product Resale and repair do not affect the warranty period. Products that have
been repaired or replaced continue to enjoy the original remaining warranty period service. If the warranty
period is less than three months after the repair, the repaired or replaced part shall be shipped from the date of
delivery Warranty for three months; all products of the company are guaranteed for repair.
2. Loss upon arrival (DOA) replacement: From the day of purchase, you can enjoy a free replacement service
within 7 days. Products with the following problems are defined as DOA equipment: the packing and packing
list do not match after the first unpacking of the product; some or all of the components cannot be used
normally after the first unpacking of the product (surface scratches or other things that do not affect the
function of the device) Defects are not included); other hardware failures identified by our company’s
engineers remotely or locally.
(B). Applicable limitations of warranty
For the following situations, the company does not assume warranty responsibility:
1. The product is out of warranty; the surface of the product is fragile and damaged; the appearance of the
product is seriously damaged, installation/use in abnormal environment, unauthorized disassembly and
repair/modification, external power supply damage and other abnormal damage;
2. Damage caused by incorrect installation and use of the product by the user not following the requirements
of the manual;
3. Damage caused by natural disasters and human negligence (fire, lightning, flooding, impact, etc.).
(C) .Accessories and consumables are not covered by the warranty.
(D) .Non-free warranty service
Within two years of product purchase, for non-warranty product (including components) failures and damages,
you can choose paid maintenance services (free labor costs), and we will charge the transportation cost of
repairing parts and accessories according to the actual situation.
(E). Ways to obtain warranty service
It is recommended that you contact the dealer who purchased this product to obtain the warranty service. For
the warranty, please present a valid warranty card (the dealer’s stamp is required to take effect) or the
purchase invoice/receipt: if you can’t show it, the product’s free warranty period 12 months from the product
shipment date, and the latest DOA application deadline is 7 days from the product shipment date.
(F). Statement
1. The copyright of this manual belongs to Shenzhen Xingkechuang Technology Co., Ltd. (Xingkechuang) and
its authorized licensors. Shenzhen Xingkechuang Technology Co., Ltd. (Xingkechuang) reserves all rights.
2. Without the written permission of the company, no unit or individual may excerpt or copy part or all of the
contents of this manual, and shall not spread it in any form.
3. The customer recognizes that the purpose of the design and production of the company's products does not
involve use in products related to life support or other systems or products used in other dangerous activities
or environments. Personal injury or death, property or environmental damage due to product failure
