Xircom RM56V1, User Manual

Page 1: ...RealPortTM Modem 56 User s Guide ...

Page 2: ... nor any part of this publication may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without the prior written permission of Xircom Xircom is a registered trademark and RealPort RealView Xcessories BatterySave CountrySelect and Digital Shield are trademarks of Xircom Inc K56flex is a trademark of Lucent Technologies Inc and Rockwell Interna...

Page 3: ... A 12 Windows 95 98 and NT Online Documentation See the Windows Help file HELPDOCS HLP on the Xircom diskette for additional installation troubleshooting and modem information After installation this file can be accessed from the Xircom Utilities program group Windows 3 x Installation Utility For Windows 3 x environments run the Installation Program INSTALL EXE from the Xircom diskette For additio...

Page 4: ...iv RealPort Modem 56 User s Guide EN EN EN EN EN EN EN EN EN EN EN EN EN EN EN ...

Page 5: ...o RJ 11 ports allow for both modem and telephone handset connections Installation and Configuration For Windows 95 98 and NT software installation instruc tions see Chapters 2 and 3 in this User s Guide and the Help file HELPDOCS HLP on the Xircom diskette After installation see the Xircom program group to view the Help file For Windows 3 x run the Xircom Installation Program INSTALL EXE from the ...

Page 6: ...on on 3 5 inch diskette Other Requirements For modem operations an analog telephone line RJ 11 modular telephone cable supplied and if needed RJ 11 adapter for the local telephone system Communications software is required for modem and fax operations The two RJ 11 ports on the RealPort Integrated PC Card are identical use one to connect the modem to the telephone line the other for an approved te...

Page 7: ...Hardware Installation 1 3 PC CARD TYPE III OR DUAL TYPE II SLOT TRANSMIT RECEIVE YELLOW CARRIER DETECT GREEN Inserting the RealPort Integrated PC Card ...

Page 8: ...1 4 RealPort Modem 56 User s Guide RJ 11 RJ 11 connectors are identical use one for modem link one for a telephone set Connecting Modem to the Telephone Network RJ 11 Connecting a Telephone RJ 11 ...

Page 9: ...to the PC Card slot 2 The RealPort Integrated PC Card will be detected as a Xircom Modem 56 Installation procedures vary slightly according to the Windows version Windows 98 and 95 Version 950b and later Computer detects card and displays the Update Device Driver Wizard Window 95 Version 950 950a Computer detects card and displays Xircom Modem 56 Select Disk provided by hardware manufacturer and c...

Page 10: ...the Xircom diskette and reboot the system Xircom Utilities The following utilities are installed into the Xircom Utilities program group by SETUP EXE Double click the appropriate icon to run the utility COM Port Selector View and modify modem COM port settings CountrySelect Configure your modem for a particular country Modem Test Display COM port status and input modem commands Online Documentatio...

Page 11: ...ou may need to disable this port These ports often use COM port resources required for other communications devices Disable the infrared port both in the computer s CMOS or BIOS setup program and the Windows Device Manager as follows 1 Some computers use a hardware setup utility to configure the infrared port in the BIOS See your computer documentation 2 To disable the infrared communications port...

Page 12: ...d This does not indicate a failure 3 A log file can be useful to help identify modem problems by recording modem commands and responses Windows 95 and 98 have slightly different procedures for creating and maintain ing a log file In Windows 95 go to Control Panel Modems Properties Connection Advanced In the Advanced Connection Settings window place a check mark in the Record a log file option box ...

Page 13: ...tall the modem 1 Shut off power to the computer power down 2 Insert the Xircom RealPort Modem 56 into the PC Card slot in the computer 3 Power up the computer 4 In the Control Panel double click the Modems icon 5 In the Modem Properties window click Add 6 At the Install New Modem screen make sure that the Don t detect my modem I will select it from a list checkbox is NOT checked Click Next NT will...

Page 14: ...launch Make a country selection U S A is the default and complete the registration Xircom Utilities The following utilities are installed into the Xircom Utilities program group by SETUP EXE Double click the appropriate icon to run the utility CountrySelect Configure your modem for a particular country Modem Test Display COM port status and input modem commands Online Documentation Windows Help fi...

Page 15: ... Solutions 1 Modify the interrupt and or I O address for the Xircom card until no conflicts remain 2 If your computer has an infrared communications port disable it These ports often use COM port resources required for other communications devices Most infrared ports may be disabled from within the computer s CMOS or BIOS setup program On some computers a hardware setup utility is used See your co...

Page 16: ...3 4 RealPort Modem 56 User s Guide ...

Page 17: ...artment at 805 376 9200 Outside the U S A Contact your local Xircom supplier or Xircom regional office Software and Driver Updates World Wide Web To download drivers subject to the terms of the Xircom Software License Agreement from the Xircom website go to www xircom com Bulletin Board System BBS Set your modem to its maximum speed no parity 8 data bits 1 stop bit to connect at up to 56 000 bps i...

Page 18: ...o 56Kbps 805 376 9130 BBS up to 33 6Kbps cs xircom com E mail www xircom com World Wide Web Europe Middle East and Africa Customer Support Xircom Europe N V King Square Veldkant 39 2550 Kontich Belgium Direct Line to Customer Support 32 0 70 233 307 Telephone English language 32 0 70 233 852 Telephone Dutch language 32 0 70 233 851 Telephone French language 32 0 70 233 850 Telephone German languag...

Page 19: ...94 Customer Support 61 02 9911 7796 Fax 61 02 9911 7758 BBS up to 33 6Kbps aunzts xircom com E mail Xircom Japan Customer Support KDD Otemachi Bldg 21F 1 8 1 Otemachi Chiyoda ku Tokyo 100 0004 81 03 3243 1129 Customer Support 81 03 3243 1019 Fax japan_ts xircom com E mail Additional International Access Contact your local reseller or distributor www xircom com World Wide Web Please fill out and re...

Page 20: ... V 90 or K56flex up to 56000 bps V 34 from 33 600 down to 2400 bps V 32terbo at 19200 and 16800 bps V 32bis at 14400 12000 9600 and 7200 bps uncoded at 4800 bps V 32 at 9600 bps uncoded at 4800 bps V 23 at 1200 75 and 75 1200 bps V 22bis at 2400 bps V 22 at 1200 bps Bell 212A at 1200 bps Fax modulation V 17 at 14400 12000 9600 7200 and 4800 bps V 29 at 9600 7200 and 4800 bps V 27ter at 4800 and 24...

Page 21: ...r documen tation for two years from your purchase date Our warranty does not cover or provide you with rights to upgrades or updates You are responsible for your choice of applications programs or related reference materials Given the wide range of third party hardware and applications software products you might use our software with you under stand that Xircom does not warrant the compatibility ...

Page 22: ...ct has been received by Xircom U S only advance shipment of replacement Product is available with a credit card deposit Ship your return Product prepaid with the RMA number clearly visible on the outside of the shipping package to From the U S A Xircom Service Department 2101 Corporate Center Drive Thousand Oaks CA 91320 1422 From outside the U S A Contact your local Xircom supplier or Xircom regi...

Page 23: ... only in specific countries and may not function properly in a country other than the country of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries for which they were intended For information on specific products contact Xircom s nearest regional center Xircom Corporate U S A 800 438 4526 Xircom Europe 32 0 3 450 08 11 Xirc...

Page 24: ...y production and tested on a statistical basis continue to comply with the applicable technical standards Authorized Signature R W Bass Vice President Operations Xircom Inc 2300 Corporate Center Drive Thousand Oaks California 91320 U S A FCC Rules and Regulations Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not ca...

Page 25: ...the Federal Communications Commission FCC Rules and Regulations Parts 68 these instructions must be followed 1 Your modem must not be connected to a party line or coin operated telephone 2 If a problem occurs on the telephone line your modem must be disconnected from the telephone line until it has been determined that your modem is not the cause of the problem 3 All repairs to your modem must be ...

Page 26: ...or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning There are no user serviceable parts contained in this equipment This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs The Tele...

Page 27: ...upplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telephone communica tions company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This preca...

Page 28: ...ritten consent of Xircom c Remove any proprietary notices labels or marks on the program and accompanying documentation Failure to comply with any of the above restrictions will terminate this license This is not a sale Title and copyrights to the program and accompanying documentation and any copies remain with Xircom except that title to software programs shipped by Xircom through an agreement w...