Technical Support US: 888-443-2751
Technical Support INTL: 316-943-2751
38
OVEN TROUBLESHOOTING
Proper Cooking
Experimentation is about the only way to determine proper time and temperature settings.
While a pizza may look perfectly cooked on the outside, the inside may be undercooked. A
thermometer is necessary to determine if food items are being properly cooked. Most health
departments have rules and regulations that establish minimum temperatures for internal food
temperatures. Most operators want to cook foods as fast as possible in order to serve more
customers per hour. If your food products look acceptable on the outside, but have an internal
temperature that is too low, then lowering the temperature and decreasing the belt speed (thereby
increasing the cook time), will be necessary.
XLT ovens are configured to cook a wide variety of food items. Generally speaking, most
cooking is a “bottom up” process. The hot air from the bottom row of fingers has to go through
the conveyor (a distance of about 1 1/4” / 31.75mm), heat the pan or screen, and then actually cook
raw dough. The hot air from the top, on the other hand, basically only has to melt cheese and re-
heat precooked toppings. Consequently, the fingers operate with more air directed to the bottom
of the pizza than to the top. There are places for an equal number of fingers above and below the
conveyor.
All of the fingers must be properly installed. Incorrect or incomplete finger placement
can alter final bake.
Oven temperature (generally affects color)
Conveyor speed (generally affects doneness)
Finger Arrangement
Altitude
Pans versus screens
Dough thickness
Cheese type
Raw ingredient temperature (frozen?)
Quantity of toppings
Several factors may affect the cooking performance and characteristics:
1. Verify that the power cord to the oven is connected and plugged in.
2. Check to see that the circuit breakers in the building electrical service panel have not been
tripped or turned off.
3. Check all circuit breakers on the back of the oven control box to ensure they have not been
tripped.
If your oven does not function properly, please verify the following conditions:
Mechanical Function
If your oven still does not function properly, perform a hard reset. First, power down the
unit then unplug the unit from all electrical power. Leave the unit unplugged for one (1) minute.
Once this is done, plug the unit back in and turn on the power.
Hard Reset
Proceed with caution and read the following instructions carefully before preform-
ing a hard rest on the unit.
HIGH
VOLTAGE