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Edge has been designed and built to be trouble-free but if you experience a
problem, try this:
• Check that all connections are firm and secure .
• Make sure the vehicle power socket is clean and free of corrosion .
• Make sure you have connected Edge as described in this User Guide .
Verify that the PowerConnect Power Adapter is plugged into the vehicle’s
cigarette lighter or power adapter socket, and that the LED on the
PowerConnect Power Adapter is lit (on) . If not, your vehicle may need to be
running to provide power to the socket .
If you see this on the screen:
Try this:
No Satellite Signal
• Make sure that the vehicle is outdoors with a clear
view of the sky .
• Make sure the Magnetic Mount Antenna is mounted
outside of the vehicle .
• Move the antenna away from any obstructed area .
For example, if you are parked in an underground
garage, you should receive a signal after leaving
the garage .
Check Antenna
• Make sure that the antenna cable is firmly and
securely plugged into the PowerConnect Vehicle
Dock . Make sure the cable is not bent or broken .
• Turn Edge Off, then On, to reset this message .
• If the message persists, most likely the Magnetic
Mount Antenna cable has been damaged . Replace
the antenna .
Channel Unavailable
• The channel you’ve selected is not currently
broadcasting . Tune to another channel .
Troubleshooting
If you see this on the screen:
Try this:
Acquiring Signal
• Your Edge is acquiring audio or program
information . This message usually goes away in a
few seconds .
Updating
• Your Edge is updating with the latest encryption
code . Wait until the update is done .
• You may be trying to tune to a channel that is
blocked or unavailable . Tune to another channel .
—
• No program information, such as artist name, song
title, or channel exists .
If this happens:
Try this:
You do not receive all the
channels to which you subscribed
• Ensure that you have subscribed to the service by
following the steps in “Subscribe” on page 48 .
• Go to www .xmradio .ca and follow the directions to
refresh your Radio .
• Call 1-877-438-9677 for further assistance .
Audio sounds too soft
• Raise the volume of your stereo system or increase
the audio level of your Edge until the sound quality
improves . Refer to “Set Audio Level” on page 81 .
No audio when using the Aux In
Cable or Cassette Adapter
• Check all cables between your Edge and your
vehicle’s stereo system for a firm and secure
connection .
• Ensure you have selected the proper input source
on your vehicle’s stereo system .
• Increase the audio level of Edge . Refer to “Set
Audio Level” on page 81 .
• If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the FM
Transmitter in Edge is turned Off .
Summary of Contents for EDGE
Page 1: ...User Guide XM Plug Play Radio Vehicle Kit Included ...
Page 3: ...5 4 Introduction ...
Page 26: ...51 50 Using Your Edge ...
Page 31: ...61 60 Special Features ...
Page 49: ...97 96 Product Specifications ...