GW0017 User Manual
13
Note
：
a.
On the
Advanced
→
Feature Code
page, blind transfer should be
enabled.
b.
If B hears continuous busy tones after he dials the extension number of
C, it means the call has timed out.
3.5.2
Attended Transfer
Attended transfer is a call transfer in which the transferring party connects the call to a third
party after he confirms that the third party agrees to answer the call.
Example: A gives a call to B and B wants to attended transfer the call to C. Operation
instructions are as follows:
1.
A dials the extension number of B;
2.
The extension of B rings, and B picks up the phone. Then A and B go into conversation;
3.
B presses the
FLASH
button (or hook flash), and then dials the extension number of C
(end up with #).
; Then one of the following situations will happen:
a.
If C answers the call and accepts the transfer, B will hand up the phone, and then C and
A go into conversation.
b.
If the extension of C cannot be reached or if C rejects the call, B needs to press the
FLASH
button to resume the call with A.
3.6
Three-way Calling
Three-way calling
：
1)
A calls B,B picks up the phone, then A and B goes into conversation;
2)
A presses the hook flash, and the call between A and B is placed on hold. Then C calls A
and A answers the call.
3)
A presses hook flash again, then the calls between A and B and between A and C are
placed on hold. At this time, if A presses 1 , conversation between A and B is resumed; if
A presses 2, conversation between A and C is resumed; if A presses 3, A,B and C enter
into conversation.
