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Limited Warranty
In case the products delivered are not free from defects in material or workmanship, MAS
Elektronik AG has the right to either repair or replace the defective product at its choice.
MAS Elektronik AG manufactures and repairs goods using components which are new or
equivalent to new in accordance with industry standards and practice. The warranty for
wearing parts (e.g. rechargeable batteries) is limited to 6 months.
In case the device is equipped with internal data storage (e.g. hard disc drive, Flash
drive), the customer is responsible to backup his data before sending the device. MAS
Elektronik AG is not liable for any data loss on returned devices. MAS Elektronik AG re-
serves the right to reset returned devices to factory defaults. Please note your personal
settings for this reason.
MAS Elektronik AG is not liable for any accessories not belonging to original package
content such as DVDs, hard disc drives, Flash storage devices, batteries, etc.
This limited warranty does not cover finishes, accessories or batteries, nor does it cover
damage resulting from accident, misuse, abuse, dirt, water, battery leakage, tampering,
servicing performed or attempted by unauthorized service agencies. This limited warranty
does not cover damages resulting from firmware upgrades. Only in case of firmware up-
grades needed to add functions promised at time of purchase, such damages are covered
by this limited warranty. For a correct and frictionless completion of warranty or repairs
you need a RMA No. You may obtain a RMA on the internet at www.mas.de/FAQ or by
telephone.
Please send the device in its original packing material, all standard accessories and a
copy of the invoice, a description of defect and the RMA No. to following address. Please
note the RMA number clear and in large numbers on the outer package.
MAS Elektronik AG
Weidegrund 3
21614 Buxtehude
Germany
Support
e-mail:
support@ersservice.de
Hotline:
+49 (0)4161 800 24 24
Fax:
+49 (0)4161 800 24 61
Internet:
www.xoro.de/service
