EN
25
Troubleshooting
Symptoms
Cause and solution
• Not all channels are
found
• No reception
• Image disturbances
with strong mosaics
or artefacts, frozen
images
• No DVB-T/T2 TV reception in your area
• Align the antenna correctly (see page 21).
• Repeat the scan (see page 21).
•
Buy an efficient antenna (see page 12).
• If necessary, switch on the power supply for your antenna (see page
• Setting menus are not
displayed
• Initial installation menu
is not displayed
• TV shows
HDMI: No
signal
• Use the
INPUT
key to switch between HDMI input and DVB-T2
• No device connected to HDMI input (see page 17).
• The built-in screen is
too dark
•
Brightness fluctuates
• Change the brightness setting (see page 15).
•
Switch off DCR function (see page 15).
No sound
• Increase the volume
(VOL +
).
• Turn on the built-in speakers in the screen and speaker settings (see
• HDMI input: Only PCM stereo sound is supported (see page 17).
USB device is not recog-
nized
• Please note the information on page 16.
Device shows the wrong
time
• Please note the information on page 22 (time zone setting).
The TV switches off after
3 hours
• See page 16, “Auto Standby" setting.
Image is too small or
distorted
• Charging the battery
takes longer than ex-
pected or the battery is
not charged at all.
•
Battery LED flashes
•
Switch off the TV with the main switch to reduce the charging time
• In cool environments (below approx. 16 °C) the battery is charged
more slowly.
• The battery is not charging due to high temperatures inside the TV
The battery life is shorter
than expected
• Change the brightness setting (see page 15).
• Connected USB devices and active antennas require power and
reduce battery life. Disconnect USB devices from the TV when they
are not needed.
• Fully charge the battery until the battery LED lights green (see page
• After many charging cycles the battery may be worn out. Contact the
