EN
26
Troubleshooting
Symptoms
Cause and solution
• Not all channels are
found
• No reception
• Image disturbances
with strong mosaics
or artefacts, frozen
images
• No DVB-T/T2 TV reception in your area
• Align the antenna correctly (see page 22).
• Repeat the scan (see page 22).
•
Buy an efficient antenna (see page 13).
• If necessary, switch on the power supply for your antenna (see page
22, 13).
• Setting menus are not
displayed
• Initial installation menu
is not displayed
• TV shows
HDMI: No
signal
• Use the
INPUT
key to switch between HDMI input and DVB-T2
receiver (see page 14)
• No device connected to HDMI input (see page 18).
• The built-in screen is
too dark
•
Brightness fluctuates
• Change the brightness setting (see page 16).
•
Switch off DCR function (see page 16).
No sound
• Increase the volume
(VOL +
).
• Turn on the built-in speakers in the screen and speaker settings (see
page 17).
• HDMI input: Only PCM stereo sound is supported (see page 18).
USB device is not recog-
nized
• Please note the information on page 17.
Device shows the wrong
time
• Please note the information on page 23 (time zone setting).
The TV switches off after
3 hours
• See page 17, “Auto Standby" setting.
Image is too small or
distorted
• See page 16, page 22
• Charging the battery
takes longer than ex-
pected or the battery is
not charged at all.
•
Battery LED flashes
•
Switch off the TV with the main switch to reduce the charging time
(see page 10, 12).
• In cool environments (below approx. 16 °C) the battery is charged
more slowly.
• The battery is not charging due to high temperatures inside the TV
(see page 12).
The battery life is shorter
than expected
• Change the brightness setting (see page 16).
• Connected USB devices and active antennas require power and
reduce battery life. Disconnect USB devices from the TV when they
are not needed.
• Fully charge the battery until the battery LED lights green (see page
12).
• After many charging cycles the battery may be worn out. Contact the
XORO customer service (see page 7).
