The Dimplex guarantee is valid for 1 calendar year, plus 2 if registered, from the date of
purchase of your Dimplex product from a recognised retailer in the country of purchase
and use, or the date of delivery of the product if later, always provided the original
receipt has been retained and is produced as proof of purchase.
You must provide to Dimplex or its authorised agents on request the original receipt
as proof of purchase and - if required by Dimplex - proof of delivery. If you are unable
to provide this documentation, you will be required to pay for any repair work required.
Any repair work under the Dimplex guarantee will be carried out by Dimplex or its
authorised dealer(s) and any parts that are replaced will become the property of
Dimplex. Any repairs performed under the Dimplex guarantee will not extend the
guarantee period.
The Dimplex guarantee does not entitle you to recovery of any indirect or consequential
loss or damage including but not limited to loss or damage to any other property.
The Dimplex guarantee is in addition to your statutory rights as a consumer and your
statutory rights are not affected by this Dimplex guarantee.
Contact Dimplex
A brand of the Glen Dimplex UK Limited, trading as Glen Dimplex
Heating & Ventilation.
If you have any questions about what the Dimplex guarantee covers and does not cover
or how to claim under the Dimplex guarantee, please contact us.
Terms and Conditions
Customer Helpline:
0344 879 3588
www.dimplex.co.uk
UK
: Glen Dimplex UK Ltd., Millbrook House, Grange Drive, Hedge End,
Southampton SO30 2DF
ROI:
Glen Dimplex Europe Limited, Airport Road, Cloghran, County
Dublin, K67 VE08
© Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior
permission in writing of Glen Dimplex
