Contact us if you experience issues relating to riding, maintenance and safety, errors/faults, or if you need
advice or require any help with your XPLORA Hovershoes.
UK, Spain, France, Poland and other EU countries:
XPLORA Technologies Limited
Belmont Place, Belmont Road, Maidenhead, SL6 6TB, UK
Support: support@myxplora.com
Web: myxplora.com
8. Certifications, warranty and legal statement
9. Contact
Certifications
Shenzhen SJF Technology Co., Ltd. hereby declares that XPLORA Hovershoes (Model Name: hovershoes
H1) is compliant with the directive EMC 2014/30/EU and in particular with the standards EN 55032, EN
55024, EN 61000-3-2 and EN 61000-3-3. A copy of the original declaration of conformity can be found in
https://support.myxplora.com
Warranty
• The warranty period is two years according to EU law.
• The warranty period is calculated from the date of purchase by the buyer and the buyer must present
the purchase receipt to receive warranty service.
• Maintenance costs beyond the warranty period or not covered by the scope of the warranty must be
taken over by the buyer.
• The below cases are not covered by the warranty:
- Products or parts that have exceeded the warranty period.
- Failure or damage caused by not following the instructions of use, safety warnings, warnings before
or when riding and prohibitions described in this user’s manual.
- Damage caused by abnormal operation and man-made or natural disasters.
- Damage caused by dismantling or changing any part (such as lines) by yourself.
Legal statement
The XPLORA Hovershoes are covered by relevant patents. We have tried to include descriptions and
instructions for all the functions of the XPLORA Hovershoes at the time of printing. However, your
XPLORA Hovershoes may differ slightly from the one shown in this document. The manufacturer reserves
the right to change the design and functionality of the XPLORA Hovershoes product and documentation
without prior notice.
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