Welcome
Contacting Xplore
– service and questions
Note:
To troubleshoot problems (including wireless and GPS
problems), before you call, read the FAQ page of the Xplore
Technologies Web site. Go to
http://www.xploretech.com
; then
select
Customer Support
; then
FAQ
.
If you purchased your tablet from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the
following methods to contact Xplore for service and support:
Web site
Toll free
Fax
http://www.xploretech.com
customersupport@xploretech.com
1-866-296-8541, extension 222
1-512-336-7791
Before you contact Xplore, have the following information ready so
that the customer support representative can quickly provide a
solution:
Product name: iX101T1
The serial number is on the
back of the tablet.
iX101T1
User’s Handbook
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that were displayed
Type of device connected, if any
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