XPOWER Limited Warranty (USA)
XPOWER’s Limited Warranty covers the unit (excludes POWER CORD) from defects in material
and craftsmanship. The Warranty covers normal use for a term of one year from the original
date of purchase including parts, labor and one way shipping. Non-contiguous states must pay
for roundtrip freight. A purchase receipt must be provided.
Important!
This warranty does not cover or apply to defects due directly or indirectly to misuse, abuse,
disassembly, alteration, corrosive chemicals, improper voltage, fire, flood, negligence,
accident, improperly or incorrectly performed maintenance or repair, or failure to perform
necessary maintenance or repair, or if the use of this product is not in compliance with the
instructions and specifications for its use
For Warranty service and parts replacement (US users only), you must:
A. Call 1-855-855-8868 for a RMA (Return-Merchandise-Authorization) number.
B. Have original proof of purchase.
C. Use the original undamaged packaging or an industrial certified packaging method.
End user will be responsible to ship the unit (with RMA Number showing on the shipping
label) to the XPOWER Service Department. XPOWER to inspect, assess and advise the repairs
needed and the applicable cost, if any.
For users outside the US, please contact XPOWER Distributor in your country or region for
Warranty service and parts replacement.
Service
