Xprinter XP-425B Series, User Manual

Page 1: ...DIRECT THERMAL BARCODE PRINTER USER S MANUAL XP 470 XP 450 XP 460 XP 425B Series Direct Thermal Printer...

Page 2: ...6 Diagnostic Tool 15 3 6 1 Start the Diagnostic Tool 15 3 6 2 Printer Function Calibrate sensor Ethernet setup RTC setup 16 3 7 Setting Ethernet by Diagnostic Utility Option 17 3 7 1 Using USB interfa...

Page 3: ...LED Status 31 Print Quality 31 7 LED and Button Operation 33 7 1 LED 33 7 2 Button Operation 33 Revise History 36 ii...

Page 4: ...y be reproduced or transmitted in any form by any means for any purpose other than the purchaser s personal use without the expressed written permission of Zhuhai Hengquan Barcode equipment Co Ltd Com...

Page 5: ...AIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 2 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER...

Page 6: ...itmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection This printer has been specially...

Page 7: ...option Peel off module assembly Main board integrated with internal Ethernet Internal Ethernet print server module User option PEEL module External roll mount media OD 214 mm 8 4 with 3 core label spi...

Page 8: ...er Backing Paper Opening Front Panel 2 3 2 Rear View 1 Ethernet Interface 2 SD Card 3 USB Interface 4 RS 232C DB 9 Interface 5 Power Switch 6 Rear Label Guide 7 Power Jack 2 3 4 5 Note The interface p...

Page 9: ...computer with the RS 232 or USB cable 4 Plug the DC power cord into the power jack at the rear of the printer and then plug the AC power cord into a properly grounded receptacle Note When plug power...

Page 10: ...2 Open the printer s top cover by releasing the green top cover open levers located on both sides of the printer and lifting the top cover 3 Place a roll of paper into internal paper roll mount 4 Fee...

Page 11: ...6 Close the printer top cover slowly and make sure the cover locks levers securely 8...

Page 12: ...3 3 Peel Off Installation Assembly Option 1 2 Open the top cover Unscrew the 4 screws in the lower inner cover Screws Screws 9...

Page 13: ...ont side of lower inner cover Plug the red peel off module harness connector at the location JP17 on the main board Place lower inner cover to the lower cover Install the peel off module to the lower...

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Page 15: ...ting side facing up through the label guides and place it on top of the platen 3 Thread the label through the liner opening which is beneath the roller 4 Adjust the center biased label guides by finge...

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Page 17: ...Mount 3 Feed the label to the external label feed opening through the rear label guide External Label Feed Opening Rear Label Guide 4 Open the printer top cover by pulling the top cover open levers 5...

Page 18: ...additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer 3 6 1 Start the Diagnostic Tool 1 Double click on the Diagno...

Page 19: ...re the settings to factory default Reset Printer Reboot printer Print Test Page Print a test page Configuration Page Print printer configuration Dump Text To activate the printer dump mode Ignore AUTO...

Page 20: ...erface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the icon 4 The Diagnost...

Page 21: ...stic Utility by double clicks on the icon 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 Clic...

Page 22: ...face then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet 5 Click the Discover Device button to explore the printers that exist on the network 6 Sel...

Page 23: ...inter will reset to take effect the settings 4 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP...

Page 24: ...3 8 Install Memory Card 1 Upside down the printer 2 Remove 1 screw and open the memory card cover Memory Card Cover 21...

Page 25: ...new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the gap black sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switc...

Page 26: ...elease the button when LED becomes purple and blinking Any purple will do during the 5 blinks The LED color will be changed as following order Blue red 5 blinks purple 5 blinks blue 5 blinks solid blu...

Page 27: ...ec Print darkness Label size inch Gap distance inch Gap black mark sensor sensitivity Numbers of download files Total available memory space Self test Printer will print the printer configuration afte...

Page 28: ...is 4MB Flash and 8MB SDRAM XP 470 XP 450 XP 460 XP 425B Model 2 System occupies 4096 KB in Flash memory so total flash memory space for user downloading is 2560 KB 3 System occupies 8192 KB in DRAM s...

Page 29: ...in 2 column s as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify...

Page 30: ...on is used to clear DRAM and restore printer settings to defaults The only one exception is ribbon sensitivity which will note be restored to default Printer initialization is activated by the followi...

Page 31: ...program can be interrupted without running the program by the power on utility Please follow the steps as below 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FE...

Page 32: ...horoughly with 100 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new label roll Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed S...

Page 33: ...hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once...

Page 34: ...ions in loading the media then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool 6 Troubleshoo...

Page 35: ...and gap black mark calibration Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly...

Page 36: ...sor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 7 1 LED 7 2 Button Operation 33 LED Color Description Blu...

Page 37: ...d enter Dump Mode 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes purple and blinking Any amber will do during the 5 blinks The LED...

Page 38: ...color will be changed as following order Blue red 5 blinks purple 5 blinks blue 5 blinks solid blue It calibrates the sensor and measures the label length Skip AUTO BAS 35 1 Turn off printer power 2 P...

Page 39: ...Date Content Editor 2016 12 02 Release V1 00 Austin Bill Revise History 36...

Page 40: ...quarters 4th Floor 2 Building No 639 Huayu Road Qianshan Industrial Park Xiangzhou District Zhuhai City Guangdong Province China TEL 86 4006 139 828 Website www xprinter net Zhuhai Hengquan Barcode eq...