8
Troubleshooting Tips
Issue
Troubleshooting steps
No power going to control panel
No sound
Bluetooth cuts out/No subwoofer
sound via analogue connection
The cables connected to
my X Rocker have been
broken accidentally
•
Make sure that the power cable is
connected correctly.
•
Make sure that the power supply at the
power source is working correctly.
•
With the chair turned to the ON position,
give the power cable a slight wiggle in the
port. If any lights flicker (or not) then please
contact support.
•
Review the connection methods on the
previous page and try alternative
connection methods if possible.
•
Confirm that the device/system is
correctly configured as per previous
connection guide.
•
Make sure your control panel is set to the
correct ‘MODE’.
•
Please make sure that the volume of the
source device is at a higher level to
strengthen the audio signal.
•
Please contact X Rocker support
(support@xrockergaming.com) regarding
this issue.