Xsarius SNIPE4, User Manual

ENGLISH - 11

There are a number of common issues that can affect the signal reception quality or the 
operation of the unit. The following sections address these issues and potential 
solutions.

5. Trouble Shooting

i.

Connection between the power and the PI box.
Connection between the PI box and antenna. 

Check if the power input cable has been damaged.

Check the battery polarities (+/-).

Check if the PI Box is powered on (Check Power LED of PI BOX is on)

ii.

iii.

iv. 

Select another satellite as example Astra3, if this locks then select your desired satellite. ie Astra1.

Turn the unit off and then back on again and select desired satellite.

ii.

iii.

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A. No function when power on the antenna

Check again all the cable connections have been made correctly.

D. Mechanical problems 

i. 

Try to power OFF/ON again. 

If the antenna does not move into desired position.

ii. 

Try to power OFF/ON again. If problem persists, please contact local dealer/shop for assistance.

If the antenna makes a noise whilst remaining static.

i.

C. Fail to search the selected satellite 

Satellite signals can be blocked or degraded by buildings, trees. 
Make sure there are no obstructions in a southward direction.

i.

E. Other issues  

If the system has been improperly wired, it will not operate properly. Contact local dealer/shop 
for assistance of cable damage. 

i.

ii.

iii.

B. The remote control does not turn on

Try pressing any button other than the DiSEqC button.

Check if the battery is properly inserted.

Check if the remote control's battery is exhausted.