Trouble shooting :
- Cannot Switch On
Possibility
Solution
Power switch operation’s problem
Slide to the ON side
Low battery
Charging for 2.5 – 3 hours
Not Sending SMS
Possibility
Solution
Blue LED always On
Make sure tracker can receive the strong GSM signal
Check SIM card installation, insert again if necessary
Replace a new SIM if necessary
GSM connection congested
Wait for SMS. Some GSM networks slow down during
peak time or when they have equipment problems.
Wrong password and SMS format
Double check password or SMS format, password
and format must be right
Not enough SIM balance
Replace SIM or Check balance value
Low battery
Charging tracker
- Yellow Led 1S On and 1S Off
Possibility
Solution
Tracker’s position has been covered
Place the tracker to open area w/o any tall building,
tree and heavy raining. Those can be as shielding to
the GPS signal
GPS signal is weak
Place the GPS internal antenna face to the sky
Low battery
Charging tracker
- No GPRS connection
Possibility
Solution
SIM cannot support GPRS
Enable SIM’s GPRS function
GPRS function is disabled
Enable the GPRS function
Incorrect IP and Port
Double check IP and Port, then restart the tracker
