20
Need help or have any questions? Call us at 1-714-963-0329
Warranty Service
Before returning your Baja Outlaw nitro truck for warranty consideration, the status of the unit must be within the guarantee as stated
above. Do not return your truck to the place of purchase. They are not authorized or equipped to perform warranty work on XTM
Racing products. When requesting warranty service, please observe the following:
●
Crash damage will not be covered under warranty. Do not request warranty service for a crash-damaged product.
●
If you are requesting warranty on anything other than just the radio control system, always send your Baja Outlaw complete with
the transmitter. Please unplug and/or remove the batteries both from the transmitter and the truck before returning it. We like to have
the truck complete so it can be thoroughly tested before returning it to you.
●
If you are requesting warranty service for only the radio system do not send the radio system or the truck to us. Remove the radio
system from the truck and return it to Hitec/RCD for warranty consideration. See Special Notice above.
●
Include a note detailing the problem or service you are requesting. Service cannot be provided without this information. Include
your daytime phone number, shipping address and/or email address in the event we need more details pertaining to the service re-
quested.
●
If your Baja Outlaw is out of the warranty period you may request an estimate of services at the time you return your truck for
service. An omission of this request implies permission for XTM Racing to service your truck at our discretion.
●
Include a method of payment for any service charges.
●
Send the unit to us by United Parcel Service, Federal Express or by Insured Mail. Postage is non-refundable. Send your
package to:
XTM Racing Customer Service
18480 Bandilier Circle
Fountain Valley, CA 92728
Phone (714) 963-0329
Fax (714) 964-6236
Email: service@globalhobby.net
Warranty Information - Please Read
Your XTM Baja Outlaw 2WD nitro truck is warranted against manufacturer defects in materials and workmanship for a period of 90
days from the date of purchase. Warranty service will be provided within 90 days of the date of purchase only if you are able to provide
the original (or a copy of) the original dated sales receipt.
Special Notice
The radio control system preinstalled in your XTM Baja Outlaw 2WD nitro truck is manufactured and warranted by Hitec/RCD North
America. This includes the transmitter, receiver, servos, battery box and on/off switch. Do not return the radio system to XTM
Customer Service. It must be removed from the truck and returned to Hitec/RCD at the address shown:
Hitec/RCD, Inc.
Attn: Customer Service Center
12115 Paine Street
Poway, CA 92064
