Xtool IP819, User Manual

Page 1: ...Shenzhen Xtooltech Intelligent Co LTD User Manual IP819 Smart Diagnostic System ...

Page 2: ...ed trademarks service marks domain names logos and the company name All other marks for the other products and the company s name mentioned in the manual still belong to the original registered company You may not use the trademarks service marks domain names logo and company name of XTOOL or other companies mentioned without written permission from the trademark holder XTOOL reserves the right to...

Page 3: ...sequential damages or for any economic consequential damages arising from the accidents of individual users and the third parties misuse or abuse of the device unauthorized change or repair of the device or the failure made by the user not to use the product according to the manual All information specifications and illustrations in this manual are based on the latest configurations and functions ...

Page 4: ...testing otherwise you may damage the ECU and or the Diagnostic Computer CAUTIONS Avoid shaking or dismantling the unit as it may damage the internal components Do not use hard or sharp objects to touch the LCD screen Do not use excessive force Do not expose the screen to strong sunlight for a long period Please keep it away from water moisture high temperature or very low temperature If necessary ...

Page 5: ...NTENT IV 1 GENERAL INTRODUCTION 1 Tablet 1 Front View of Tablet 1 Back View of Tablet 2 Host Ports 3 Technical Specifications 3 Package Kit 4 2 GETTING STARTED 5 Activation 5 Main Interface 7 Operation system 7 Diagnostic system entrance 9 Function Buttons 9 Navigation Buttons 10 Notification Bar 11 Factory Reset 12 ...

Page 6: ...L FUNCTIONS 29 5 1 OIL RESET 30 5 2 EPB 31 5 3 SAS 33 5 4 DPF 36 5 5 BMS RESET 41 5 6 THROTTLE 43 5 7 INJECTOR CODING 45 5 8 GEARBOX MATCH 48 5 9 GEAR LEARNING 49 6 SETTINGS 50 Language 51 Units 52 My Workshop Info 52 Firmware Information 53 About 54 7 REPORT 55 Report 55 Replay 58 File Manager 59 8 REMOTE ASSISTANCE 59 ...

Page 7: ...ort 63 Q6 How to generate and upload diagnostic log files 63 Q7 How to switch languages 64 Q8 Failed to diagnose vehicle 64 Q9 Failed to activate or register 64 Q10 Failed to turn on when charging 65 Q11 Failed to open the Diagnostic app 65 Q12 Can t receive the email after sharing the diagnostic report 65 11 WARRANTY SERVICES 65 12 COMPLIANCE INFORMATION 66 FCC Compliance 66 CE 68 UKCA 68 ...

Page 8: ...functions IMMO EEPROM adapter EPB Electronic Parking Brake reset oil light reset SAS Steering Angle Sensors reset TPS Throttle Position Sensor matching Injector coding ABS Anti block system bleed gearbox matching gear learning electronic pump actuation disable transport mode SRS Supplemental Restrgint System reset exhaust post processing BMS matching air suspension cylinder TPMS reset tire refit h...

Page 9: ...hich can be directly connected to the tablet and the car with the test line BACK VIEW OF TABLET Fig 1 2 Back View of Tablet The product model and S N are laser engraved on the back of the display tablet and the small hole at the bottom is the Loudspeaker 1 Nameplate Display basic information such as S N and model etc 2 Loudspeaker external sound can be played supporting the playback of music etc ...

Page 10: ...sed for charging 4 Power Button Long press to power on or off In the power on state short press the button to make the device enter sleep mode TECHNICAL SPECIFICATIONS Table 1 1 Specification Item Description Operating System Android Processor 2G Memory 32GB Display 7 0 inch touch screen with 1024 600 resolution Connectivity USB Wi Fi Wired Sensors Gravity sensor light sensor ...

Page 11: ...mperature 20 to 60 4 to 140 Storage Temperature 40 to 70 40 to 158 Humidity 90 Dimension L W H 249 142 33 5mm PACKAGE KIT Category No Name QTY Test connector 1 VGA to OBD II Main Cable 1 2 USB Cable 1 Host group 1 P710 Tablet 1 2 Charger for Tablet 1 3 Charger US Adapter 1 4 Charger EU Adapter 1 5 Charger EN Adapter 1 Accessories 1 Color Carton 1 2 Packing List 1 3 Tool Case 1 4 User Manual 1 ...

Page 12: ...cally enter the guide process and request to select the language for the operating system Fig 2 1 Sample of Select Languages before Activation After setting the system language you will enter the activation page as shown in the figure below You can also click the Trial button in the upper right corner to try it out before activation ...

Page 13: ...ctivate to enter the activation page as shown below Fig 2 3 Sample of Activation screen 2 A pop up window showing Activation Success indicates that you have completed the first boot setup click OK to enter the diagnostic system and start using the device ...

Page 14: ...ACE OPERATION SYSTEM As shown in the figure below this interface is the main page of the operating system of the device You can also return to this interface at any time by clicking on the bottom navigation bar Fig 2 5 Sample of Android system home page ...

Page 15: ... information b Gallery Click the Gallery icon to enter the album to quickly view the pictures or screenshots stored on the device You can select the picture you need click the share button on the upper right and send the picture to your mobile phone or PC via Bluetooth or USB connection c Application Square This function is suitable for power balance after replacing and repairing the cylinder You ...

Page 16: ...f the Main menuthe of diagnostic program The main interface is mainly composed of Function Buttons and Navigation Buttons The touch screen navigation is menu driven and you can quickly access functions by clicking on the option title and answering the dialogue window A detailed description of the menu structure can be found in the next section Function Buttons FUNCTION BUTTONS The following table ...

Page 17: ...nt remotely Users can upgrade the available software with one click Users can set the language unit Bluetooth and repair shop informatiand on also can view information about this software Users can view more extended functions NAVIGATION BUTTONS Instructions for operating the navigation bar buttons at the bottom of the screen as described in the table below Table 2 3 Sample of Navigation Buttons I...

Page 18: ...g the Bluetooth states Click this button to return to the diagnostic vehicle interface Press for screen recording NOTIFICATION BAR Slide down to open the notification bar Users can adjust the brightness of the screen when they need it and you can also connect Wi Fi and so on Fig 2 8 Sample of Navigation Bat ...

Page 19: ...ll automatically restart and enter the factory mode to pull the software You can select the language in the following interface Fig 2 9 Select the Languages of the Android system After selecting the system language click Next to enter the Wi Fi connection page as shown below Fig 2 10 Connect to Wi Fi ...

Page 20: ...onnection the automatic system will jump to Factory mode to download the software Fig 2 11 Install all applications Once the software has been downloaded the tablet will automatically reboot and request the system language selection again Fig 2 12 Select the language of diagnostic application ...

Page 21: ...te first The device will pull all currently supported software packages and you can download them as needed ALL software updates directly via the Internet To access the update application open the Diagnostic application and click UPDATE shown as below Fig 3 1 Update all software Note After contacting your dealer to change the language configuration you need to download all the software packages on...

Page 22: ...ng system ABS airbag system SRS and perform kinds of actuation tests VEHICLE CONNECTION The Diagnostic operation needs to connect the IP819 smart Diagnostic system to a vehicle first so that the tablet can establish correct vehicle communication Please perform the following steps 1 Turn on the tablet 2 Connect cables and tablet in the following order 3 Switch on the ignition and tap on the Diagnos...

Page 23: ...tor pedal in the released position etc 3 As the electronic control systems of different models are more complicated if you encounter situations where it is impossible to test or a large amount of test data is abnormal you can search for the ECU of the vehicle and select the menu through the model on the ECU nameplate 4 If the vehicle type or electronic control system to be tested is not found in t...

Page 24: ...ICLE SELECTION The IP819 supports the following 3 ways to access the smart diagnostics system AUTO SCAN MANUAL INPUT SELECT VEHICLE BY AREA Fig 4 2 Sample of Vin Identification Click the VIN button in the upper left corner you can choose to enter the vehicle diagnosis through the first 2 ways of AUTO SCAN MANUAL ENTER ...

Page 25: ...nually select the engine system to read the ECU information and check whether the VIN is written in the engine 3 Contact the Xtooltech technical team to provide the VIN code to confirm whether the model supports automatic identification of VIN MANUAL ENTER It supports manual input of car VIN code When entering the VIN code manually make sure that the 17 characters entered are correct to avoid read...

Page 26: ... of PCM DEMO a demonstration program Click this button to experience and learn the operation process of the diagnostic function Some models provide multiple entry methods in the sub menu including Automatic Detection Manual Selection System Selection Figure 4 6 Sample of Diagnosis Method Selection ...

Page 27: ... sub menu to diagnosis the vehicle Enter System Selection you can also diagnose the vehicle according to the system according to your needs after selecting the model DIAGNOSIS FUNCTIONS Diagnostics functions supported by IP819 Smart Diagnostics System are as below Read ECU Information Read Clear Trouble Code Read Live Data Actuation Test Bi Directional Control Freeze Frame Special functions Figure...

Page 28: ...ontrol systems all mean to read ECU related software and hardware versions models and production date of diesel engine part number etc It is convenient for us to make a record in the maintenance process and it also makes data feedback and management easier Figure 4 8 Sample of ECU Information READ TROUBLE CODE Figure 4 9 Sample of reading DTC ...

Page 29: ...y in ECU under the premise that all the troubles are eliminated Figure 4 10 Sample of Clear DTC The trouble codes can t be erased without eliminating all the troubles which will cause the diagnostic tool to always read the trouble code because the code will always be saved in ECU Suggestion users should better not clear trouble codes we need to record the trouble details after reading the code whi...

Page 30: ...tenance For some vehicles during their actual operation the problems such as performance characteristics offset and sensitivity reduction can be judged in live data Figure 4 11 Sample of PIDs List Click the magnifying glass on the top right you can search for related PIDs based on keywords Figure 4 12 Sample of the PIDs List related by Key Words Custom ...

Page 31: ...port to show the selected PIDs Click Display All back to the page which displays all PIDs Combine Support to select multiple PIDs and click Combine to make different graphs into one chart Figure 4 14 Sample of the PIDs Combination Data recording ...

Page 32: ...e current data value in the form of text you can view the recorded files in Reports Data Replay Figure 4 14 Data Recording Screen 1 Figure 4 14 Data Recording Screen 2 Pause Click this button to pause the timeline FREEZE FRAME ...

Page 33: ...e different Some vehicles may not have the option of a freeze frame which means that the model does not support this function Take Renault Duster ii ph as an example after selecting the system to enter the lower freeze frame menu the device will list all the fault codes under the system Users can click on a fault code such as DF1068 to view the freeze frame recorded by the car when the fault code ...

Page 34: ...ntext when fault appeared record the live data when fault appeared to help the user to know the vehicle status Some vehicles don t support this function users will get a prompt when they click the menu Current context Displays the current live data stream associated with the DTC ...

Page 35: ...ster ii ph Screen 3 Additional data record other data related to the fault Figure 4 20 Sample of the Freeze frame for Renault Duster ii ph Screen 4 SPECIAL FUNCTIONS Figure 4 21 Sample of the Special Functions for the Injection system of Renault Duster ii ph ...

Page 36: ...nt models and systems often have different special functions Even for the same system of the same model the years and ECU type may lead to different special functions supported 5 SPECIAL FUNCTIONS The IP819 Smart Diagnostic System supports 25 commonly used special reset functions allowing you to quickly access your vehicle system for various scheduled services maintenance and reset performance eli...

Page 37: ...st provide service for the car After service you need to reset the driving mileage or driving time so that the service lamp turns off and the system enables the new service cycle After changing engine oil or electric appliances that monitor oil life you need to reset the service lamp The operation guidelines of the Oil Reset function are shown below 1 Enter the Oil Reset menu and choose relevant m...

Page 38: ...pad replacement retraction release of the brake pump G sensor and body angle calibration This function has multiple uses and can safely and effectively maintain the electronic brake system These applications include deactivating and activating brake control systems assisting in controlling brake fluid opening and closing brake pads setting brakes after replacing brake discs or brake pads etc 1 If ...

Page 39: ...s replaced The operation guidelines of the EPB function are shown below 1 Enter the EPB menu and choose relevant models according to the vehicle being tested 2 Follow the instructions displayed and press YES after completing the instructions shown Figure 5 4 Sample of EPB function screen 1 3 Enter the Enter maintenance mode menu and release the handbrake brake And press OK after completing the ins...

Page 40: ...wheel must be set exactly to the straight ahead position before calibration In addition the VIN is also read from the instrument cluster and stored permanently in the SAS EEPROM On successful completion of calibration the SAS fault codes will be automatically cleared To reset the steering angle you need to first find the relative zero point position for the car to drive in a straight line Taking t...

Page 41: ... SAS function are shown below 1 Enter the SAS menu and choose relevant models according to the vehicle being tested 2 Enter the Set steering angle sensor menu and follow the instructions displayed Figure 5 6 Sample of SAS function screen 1 3 Wait until the following instruction is displayed and press Yes after completing the instructions shown ...

Page 42: ...een 2 4 Follow the instructions displayed and press OK after completing the instructions shown Figure 5 8 Sample of SAS function screen 3 5 Wait until the following instruction is displayed and press OK after completing the instructions shown ...

Page 43: ... and low load will attempt to regenerate earlier than vehicles driven more with higher load and speed For regeneration to take place a prolonged high exhaust temperature must be obtained In the event of the car being driven in such ways that regeneration is not possible i e frequent short journeys a diagnostic trouble code will eventually be registered in addition to the DPF light and Check Engine...

Page 44: ... The DPF regeneration MIL is on and maintenance is performed The DPF regeneration control module is replaced The operation guidelines of the DPF function are shown below 1 Enter the DPF menu and choose relevant models according to the vehicle being tested 2 Enter the DPF regeneration menu 3 Read carefully and complete the requisites listed before performing the DPF regeneration function And press ...

Page 45: ...rm up and follow the instructions listed below And press OK after completing the instructions shown Figure 5 11 Sample of DPF function screen 2 7 Read the note carefully and follow the instructions shown on the screen And press OK after completing the instructions shown ...

Page 46: ...llow the instructions displayed and press OK after completing the instructions shown Please pay attention to the Note Figure 5 13 Sample of DPF function screen 4 9 Press the OK button to start the regeneration Figure 5 14 Sample of DPF function screen 5 ...

Page 47: ...rgency regeneration has been completed popes up this process may take up to 40 minutes Figure 5 15 Sample of DPF function screen 5 11 Wait for 2 minutes to let the particulate filter cool down Figure 5 16 Sample of DPF function screen 6 12 Press drop out to exit the DPF function ...

Page 48: ...vent the related control module from detecting false information If the related control module detects false information it will invalidate some electric auxiliary functions such as automatic start stop function sunroof without one key trigger function and power window without automatic function Battery matching is performed to re match the control module and motoring sensor to detect battery powe...

Page 49: ... 17 Sample of BMS function screen 1 5 Enter the battery manufacturer and press OK after the input Figure 5 18 Sample of BMS function screen 2 6 Enter the 10 digit battery serial number and press OK after the input ...

Page 50: ... the actions of regulating throttle or idle engine to adjust the amount of air intake The operation guidelines of the Throttle function are shown below 1 Enter the Throttle menu and choose relevant models according to the vehicle being tested 2 Enter the Auto Recognition menu and turn on the ignition switch 3 Read carefully and complete the requisites listed before performing the throttle regenera...

Page 51: ...Sample of throttle function screen 1 4 Wait until all the parameters are read and displayed Figure 5 21 Sample of throttle function screen 2 5 Press the F2 button and wait until a message of Match successfully pops up ...

Page 52: ...y injectors to accurately control fuel injection In general cases there is no need to do the coding matching function after cleaning The identification of the fuel injector includes its working accuracy value and type value When replacing it you need to find the corresponding model for replacement At present mainstream cars support injector coding functions The operation guidelines of the Injector...

Page 53: ...unction screen 1 4 Read and confirm the value stored in the cylinders Figure 5 23 Sample of injector coding function screen 2 5 Enter the Change the value of cylinder menu of the replaced injector s enter the new 5 digit value and then press OK ...

Page 54: ...te successfully pops up 7 Turn off the ignition switch 8 Wait until the message asked you to turn on the ignition switch 9 Re enter the Fuel injection nozzle injection volume adjustment menu to check whether the new value s are shown Figure 5 25 Sample of injector coding function screen 4 ...

Page 55: ...memory function cannot be reset Please road test after reset The operation guidelines of the Gearbox Matching function are shown below 1 Enter the Gearbox matching menu and choose relevant models according to the vehicle being tested 2 Enter the Reset adaptive value menu 3 Turn on the ignition without starting the engine 4 Read the note and press OK to continue the Gearbox Matching function Figure...

Page 56: ...tion can complete the self learning of the gearbox and improve the quality of shifting After the engine ECU crankshaft position sensor or crankshaft flywheel is replaced or the DTC gear not learned is present gear learning must be performed The operation guidelines of the Gear learning function are shown below 1 Enter the Gear learning menu and choose relevant models according to the vehicle being...

Page 57: ...ssage of The learning is successful please release the accelerator pedal pops up 6 Release the accelerator pedal and press OK to exit the gear learning function 6 SETTINGS Click the Settings button to adjust the default settings and view information about the IP819 Smart Diagnostic System There are seven options available in the system settings Language Units My Workshop Info VCI Info About ...

Page 58: ...tion you need to switch After the configuration is successfully changed you can switch the target language Fig 6 1 Language change This will only change the language of the APP If you want to change the system language please go to Android Settings How to change the language of your software Step1 Contact your dealer and leave a message about the language you need and the S N of your device The te...

Page 59: ...ed behind the unit s name Fig 6 2 Select the Unit System MY WORKSHOP INFO Click on My Workshop Information you can input your workshop information here As shown in the figure below you just need to fill in the valid information in the corresponding column and click SUBMIT And then it will show your workshop information in the report when you generate a diagnostic report including your company name...

Page 60: ...53 Fig 6 3 Example of workshop information input FIRMWARE INFORMATION Fig 6 4 Sample of Firmware Information ...

Page 61: ...the VCI firmware type The Diagnostic tablet supports automatic firmware update please make sure that the device is connected to the network when you enter the diagnostic software and the firmware will be automatically updated to the latest version ABOUT Tap on ABOUT you can check the serial number and APP version here Fig 6 5 Example of About ...

Page 62: ...of which cars have been previously tested It includes 3 parts Report Replay File Management Fig 7 1 Main page of Report REPORT This feature provides a history of diagnostic reports where you can view and delete the vehicle s diagnostic reports according to your needs When you finish the progress of the diagnostic and exit the software of car make you will get a prompt of report regeneration ...

Page 63: ...orts information Fig 7 3 Sample of Reports List When you open the report located in the header of the table is the studio information you filled in advance in the system setup then the information of the vehicle as shown below ...

Page 64: ... the below steps to print your report Step 1 Install an APP that can drive your target printer Add the printer and input the IP address of the printer in the APP or you can contact your dealer for help IP819 Smart Diagnostic System doesn t provide the printer driver software please install a third part App on the tablet if you need the print your Diagnostic report Step 2 Back to the Android main m...

Page 65: ...he button on the right to print REPLAY This function allows you to replay the living data recorded during the Diagnostic process Before replaying the living data please make sure you have recorded the live data during the Diagnostic Fig 7 5 Sample of Data Recording List Fig 7 6 Sample of Data Recording ...

Page 66: ...eamViewer are identified by a globally unique ID When the remote application is started for the first time the ID will be automatically generated according to the hardware characteristics and will not be changed in the future This TeamViewer ID can individually access all TeamViewer clients Before launching the remote desktop application make sure that the tablet is connected to the Internet so th...

Page 67: ... on his her computer at the same time to provide support and remote control of the tablet 4 Provide your ID to the partner or XTOOL technician and then wait for him her to send you a remote control request 5 A pop up window will be displayed asking you to confirm to allow the remote control program to control your device 6 Click Allow to accept or click Reject to reject Fig 8 1 Sample of Remote ...

Page 68: ...perform one specific function before the system can generate a Diagnostic report normally 3 After the Diagnostic is completed you need to step back to the previous menu step by step to generate the Diagnostic report successfully If the APP is killed directly the report cannot be triggered 4 If the report still cannot be generated after troubleshooting according to the above prompts please try to e...

Page 69: ...OW TO PRINT A DIAGNOSTIC REPORT The XTOOL device is compatible with third party print drivers You can download the printer driver you need in the browser that comes with the tablet to install it and then set your printer in the OS settings After the setting is completed you can print it in the Report ...

Page 70: ...tment of Google s security policy from May 31 2022 the Android system of this device will no longer support users to log in to their Gmail accounts in the mail client To use the Gmail mailbox service please log in to the web version of Gmail in the browser Q5 HOW TO MAKE AN APPOINTMENT FOR REMOTE SUPPORT Please contact your dealer or send an email to our technical support center Email address supp...

Page 71: ...nnected e g whether the ignition is ON and the Diagnostic of some vehicles need to turn on the engine If your tablet is equipped with a VCI box please check the status of the VCI box indicator 3 Confirm whether you have entered the correct Diagnostic menu 4 Confirm whether the AUTO SCAN function can assist you to enter the correct Diagnostic menu or whether the OBDII function works 5 Check whether...

Page 72: ... Q12 CAN T RECEIVE THE EMAIL AFTER SHARING THE DIAGNOSTIC REPORT If your device says Sent successfully after you have shared the diagnostic report but your email does not receive it this is due to your email service provider blocking our outgoing emails in the background Please whitelist the following email address feedback xtooltech com 10 WARRANTY SERVICES Shenzhen Xtooltech Intelligent Co LTD t...

Page 73: ... conditions 4 Damage resulting from connection to or use of any accessory or other product not approved or authorized by the Company 5 Defects in appearance cosmetic decorative or structural items such as framing and non operating parts 6 Products damaged from external causes such as fire dirt sand battery leakage blown fuse theft or improper usage of any electrical source 11 COMPLIANCE INFORMATIO...

Page 74: ...separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Specific Absorption Rate SAR information This device meets the government s requirements for exposure to radio waves The guidelines are based on standards that were developed by indep...

Page 75: ... Directive 2014 53 EU By Article 10 2 and Article 10 10 this product is allowed to be used in all EU member states UKCA Herby Shenzhen Xtooltech Intelligent Co Ltd declares that this Car Diag nostics Tablet P710 satisfies all the technical regulations applicable to the product within the scope of UK Radio Equipment Regulations SI 2017 1206 UK Electrical Equipment Safety Regulations SI 2016 1101 an...

Page 76: ...TIVITY CITY LIUXIAN AVENUE NANSHAN DISTRICT SHENZHEN CHINA FACTORY ADDRESS 2 F BUILDING 12 TANGTOU THIRD INDUSTRIAL ZONE SHIYANSTREET BAOAN DISTRICT SHENZHEN CHINA SERVICE HOTLINE 0086 755 21670995 86267858 EMAIL MARKETING XTOOLTECH COM FAX 0755 83461644 WEBSITE WWW XTOOLTECH COM ...