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NVR Quick Start 

16 

WWW.XTSCORP.COM 

Appendix: NVR Faults and Troubleshooting 

1. Device Fails to Start or Restart Continuously          2. Failure to Use Remote Controller 

     

 

 
 
 
 
 
 
 
 
 
 
 

3.

 Blurred NVR preview screen

                                 

4. 

Internet disconnected to NVR.

 

 
 
 
 
 

 

5. Blurred playback screen/ fail to search

                     

6. Cannot normally play downloaded 

recording file                                      backup videos.

 

 
 
 
 
 
 
 
 
7. I set all the mobile detector alarm, occlusion alarm and video occlusion right, but why does it 

still not work? 

- It may because the ONVIF of your IPC does not support such functions. 

 
8. No IPC searched, why? 

It might because your NVR or IPC is disconnected from internet. Please try to check if your device 
is correctly connected to internet, or check if there is a IP conflict. 
 
 
 

Possible Reasons: 
1)NVR’s upgrading wrong program leads to the

damage of system software. 

2)NVR encounters power or board faults, 

please 

contact the supplier for repair. 

3) HDD error, please change with another HDD. 
4)Panel program wrong choice: Setup

Device 

Parameter

Setup Information

Interface

Version. Aluminum panel please choose MINI.
Other plastic panels choose corresponingly 01, 
02, 05, etc. 

5) NVR IP address conflict. 

Possible Reasons: 
1) Please check whether the batteries in 

Remote Controller are installed correctly, 
especially the postive and negative ends.

2) Please check whether the batteries in 

Remote Controller are still charged. 

3) Please check whether the Remote 

Controller window is hidden. 

4) Please check the Remote Control 

address in NVR matches Remote 
Controller address. 

Possible reason: 
Unmatched video input feature. If the 
camera uses NTSC, but the NVR uses 
PAL, this could lead to a blurred screen.

Possible reasons: 
1) Please check if your physical network is 

normal or not. 

2) Please check your NVR parameter settings.
3) Please check if there is IP conflict. 

Possible reasons: 
1) Program misread. Please reboot the NVR. 
2) Bad track or bad cluster in the hard disk data.
Please test your hard disk and change a new 
one if broken. 
3) NVR hardware fault. 

Please contact your

supplier.  

Possible reasons: 

1)

  Player installation mistake. 

2)

  Wrong USB flash disk or wrong mobile hard 

disk drives file system. 

3) No DX9.0 or higher diagram speedup. 

Summary of Contents for NVR409

Page 1: ...k Hard disk should be properly installed before use otherwise it can not perform the record and playback 4 Host system supports format of the hard disk If the hard disk has been used please note wheth...

Page 2: ...NVR Quick Start 2 WWW XTSCORP COM 4 1 XTS current models rear panel Interface NVR4BU36KIT rear panel NVR409 NVR416 rear panel NVR432 rear panel...

Page 3: ...tton the device will shutdown 2 Reboot click Reboot button the device will reboot 3 Login click Login button user name admin password blank 4 Lock click Lock the menu will be locked 5 1 3 IP Channel S...

Page 4: ...ation interval Setup the time interval of rotation Click Enable SEQ to start rotation 6 1 Network Setting Connect NVR with network cable to the LAN switch After power on click to enter setting menu se...

Page 5: ...ct with IP Camera 6 2 1 Manual Search Right click to select IP channelSetting Manual click Search button NVR will search out all IP cameras in the LAN it will take 18 30 seconds after finishing the co...

Page 6: ...l physical address will keep the same 6 3 2 Drag to Change Channel Sequence Right click to select IP channelSetting Drag to change channel sequence then drag the image as 6 3 1 IP camera will reconnec...

Page 7: ...mat and it is saved in special area the recording file will not overlay it The captured images can be viewed or backup in file manage folder Right click to bring main menu click File Manager and click...

Page 8: ...m IE or mobile viewing are sub stream also Main Stream Event motion detection and alarm trigger recording are using this 2 Stream Type video video audio two type for selection When connected with audi...

Page 9: ...click Setting Channel Schedule Record the default setting is 24 hour recording user can set the recording plan according to the necessity and copy it to the other channels Notice If NVR stops recordi...

Page 10: ...show in C area Different modes of recording will show in different color Adjust the time line by mouse roller between 2 hours 1 hours 30 minutes 5 minutes and 1 minute The playback time can be specif...

Page 11: ...apture in that day then it would be displayed in list form if no capture then no display information 2 Check the USB disk and other mobile storage devices click Refresh then drop down to select U disk...

Page 12: ...import data from USB storage to copy the NVR configuration 8 1 IE Viewing 8 1 1 Router Setting Because the router brands and models are various below using TP LINK router as an example 1 Open IE expl...

Page 13: ...ration guide is about how to install and use mobile software in mobile phones with Android Blackberry windows mobile iPhone Symbian software Att The mobile port is the device port add 3 numbers like D...

Page 14: ...the app see picture on the right 9 1 4 Blackberry Mobile Phone System Mobile phone app supports Blackberry phones systems V4 6 and higher with screen resolution 480 360 and 480 320 including models No...

Page 15: ...ying to phone with data cable via MEYE_WM cab 2 Click the corresponding icon appeared as right 9 1 6 APPLE IOS System Apple phone needs to support iOS 3 0 or above including iPhone iPod touch etc Inst...

Page 16: ...p Information Interface Version Aluminum panel please choose MINI Other plastic panels choose corresponingly 01 02 05 etc 5 NVR IP address conflict Possible Reasons 1 Please check whether the batterie...

Page 17: ...with your right hand button and there is a pattern pull down list in the Remote Configuration try to replace the main stream with a sub stream and save it If there is still no image it might because...

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