Xyclop XC-4CH-NVR-1TB, User Manual

Page 1: ...Network Video Recorder XC 4CH NVR 1TB XC 8CH NVR 2TB User Manual...

Page 2: ...y interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply ther...

Page 3: ...erly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if...

Page 4: ...disks can be connected Support S M A R T and bad sector detection HDD group management Support HDD standby function HDD property redundancy read only read write R W HDD quota management different capa...

Page 5: ...ort of device configuration information Network Functions 1 self adaptive 10M 100M 1000M network interface Up to 8 independent PoE network interfaces IPv6 is supported TCP IP protocol PPPoE DHCP DNS D...

Page 6: ...2 1 Using the Mouse in Live View 30 3 2 2 Quick Setting Toolbar in Live View Mode 31 3 3 Adjusting Live View Settings 33 3 4 User Logout 35 Chapter 4 Record Settings 36 4 1 Configuring Recording Para...

Page 7: ...ing PPPoE Settings 90 8 2 2 Configuring DDNS 90 8 2 3 Configuring NTP Server 94 8 2 4 Configuring SNMP 95 8 2 5 Configuring RTSP 95 8 2 6 Configuring Server and HTTP Ports 96 8 2 7 Configuring HTTPS P...

Page 8: ...System 126 11 4 1 Upgrading by Local Backup Device 126 11 4 2 Upgrading by FTP 126 11 5 Restoring Default Settings 127 Chapter 12 Others 128 12 1 Configuring General Settings 129 12 2 Configuring DST...

Page 9: ...User Manual of Xyclop NVR 9 Chapter 1 Introduction...

Page 10: ...tus Indicator Power Power indicator turns yellow when system is running Status Status indicator blinks red when data is being read from or written to HDD Tx Rx TX RX indictor blinks yellow when networ...

Page 11: ...The operation of the mouse Table 1 2 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double...

Page 12: ...Method Description Figure 1 2 Soft Keyboard Description of the buttons on the soft keyboard Table 1 3 Description of the Soft Keyboard Icons Icons Description Icons Description Lowercase Uppercase Eng...

Page 13: ...5 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 6 GND Ground needs to be connected when NVR starts up 7 HDMI Interface HDMI video ou...

Page 14: ...User Manual of Xyclop NVR 14 Chapter 2 Getting Started...

Page 15: ...wer Supply UPS be used in conjunction with the device 2 Turn on the power switch on the rear panel 3 After startup the Power LED indicator turns on A splash screen with the status of the HDD appears o...

Page 16: ...User Manual of Xyclop NVR 16 Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR...

Page 17: ...once the NVR has loaded as shown in Figure below Figure 2 4 Start Wizard Interface Operating the Setup Wizard 1 The Setup Wizard can walk you through some important settings of the NVR If you don t wa...

Page 18: ...w Admin Password checkbox Enter the new password and confirm the password in the given fields 5 Click the Next button to enter the date and time settings window as shown in Figure 2 6 Figure 2 6 Date...

Page 19: ...ton after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 8 Figure 2 8 HDD Management 8 To initialize the HDD click the Init button Initialization...

Page 20: ...11 Click Next button Configure the recording for the searched IP Cameras Figure 2 10 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 11 Figure 2 11 Copy Reco...

Page 21: ...he mouse to the top of the screen or right click the mouse when you in the live view mode to show the right click menu Figure 2 12 Right click Menu 2 Select Auto or Manual on your demand Auto The devi...

Page 22: ...get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera The camera is connected Advanced settings of the camera Delete the IP camer...

Page 23: ...Figure 2 16 Main Menu 2 Repeat the step 1 and 2 of adding IP cameras manually to add the camera Figure 2 17 IP Camera Management Interface 3 For the encoders with multiple channels only check the chec...

Page 24: ...mation of the camera lists in the page you can configure the basic setting of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Fig...

Page 25: ...re 2 20 Network Configuration of the Camera 2 You can edit the network information and the password of the camera Figure 2 21 Password Configuration of the Camera 3 Click Apply to save the settings an...

Page 26: ...terfaces you must disable 1 PoE interface in the Edit IP camera panel To add Cameras for NVR supporting PoE function Before you start Connect the network cameras via the PoE interfaces Steps 1 Enter t...

Page 27: ...u can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited Figure 2 24 Edit IP Camera Interface Manual 3 Cl...

Page 28: ...User Manual of Xyclop NVR 28 Chapter 3 Live View...

Page 29: ...are icons at the right top of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms oc...

Page 30: ...e shortcut to add IP camera automatically or manually 3 2 1 Using the Mouse in Live View Right click on the live view window and a live view toolbar appears on the top of the screen as follows Figure...

Page 31: ...k the mouse in the corresponding screen Figure 3 10 Quick Setting Toolbar Table 3 3 Description of Quick Setting Toolbar Icons Icons Description Icons Description Icons Description Enable Disable Reco...

Page 32: ...to enter the Image Settings menu You can set the image parameters like brightness contrast saturation and hue Figure 3 12 Image Settings Customize Live View Strategy can be selected to set strategy in...

Page 33: ...available in this menu include Video Output Interface Designates the output to configure the settings for Only VGA HDMI is selectable by default Live View Mode Designates the display mode to be used f...

Page 34: ...e in 2 Select the small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live v...

Page 35: ...if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 16 Shutdown 2 Click Logout After you have logged out the s...

Page 36: ...User Manual of Xyclop NVR 36 Chapter 4 Record Settings...

Page 37: ...al Figure 4 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed infor...

Page 38: ...the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the record in the redundant HDD See Chapter Configuring Redundant Recording Record Au...

Page 39: ...ure 4 6 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button and draw th...

Page 40: ...e steps to schedule recording for other days in the week If the schedule can also be applied to other days click Copy Figure 4 9 Copy Schedule to Other Days IV Click OK to save setting and back to upp...

Page 41: ...Descriptions of the color icons Click the Apply button to validate the settings If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy Fig...

Page 42: ...d so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 4 13 Motion Detectio...

Page 43: ...d Schedule 4 4 Manual Record Purpose Follow the steps to set parameters for the manual record The manual recording is prior to the scheduled recording Steps 1 Enter the Manual settings interface Menu...

Page 44: ...ings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 4 18 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three...

Page 45: ...o enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 4 20 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set...

Page 46: ...R 46 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record 4 Click Apply to save settings and back to the upper level menu Repeat the above steps for con...

Page 47: ...whether the storage mode of the HDD is Group If not set it to Group For detailed information please refer to Chapter 12 4 Managing HDD Group 3 Select General in the left bar Click to enter editing in...

Page 48: ...elect Advanced on the left bar 2 Choose Group number in the dropdown list of Record on HDD Group 3 Check the channels you want to save in this group 4 Click Apply to save settings After having configu...

Page 49: ...to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 4 26 Playback Search Result 5 Protect the record files 1 Find...

Page 50: ...the HDD property to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W...

Page 51: ...User Manual of Xyclop NVR 51 Chapter 5 Playback...

Page 52: ...nel will be played back Figure 5 1 Instant Playback Interface OPTION 2 1 Enter the Playback interface Right click on the live view window and the live view toolbar appears at the top of the screen The...

Page 53: ...eration Button Operation Button Operation Button Operation Mute Audio on Start Stop clipping Add default tag Add customized tag Tag management Digital Zoom Smart Search Pause Play reverse Pause Play S...

Page 54: ...t and then double click to select a date on the calendar Figure 5 4 Playback Calendar If there are record files for that camera in that day in the calendar the icon for that day is displayed as Otherw...

Page 55: ...ext day Scaling up down time bar Process bar Full Screen Exit Normal playback Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special fram...

Page 56: ...Click button to play back the file Pre play and post play can be configured If the event is set to trigger the recording of multiple channels clicking the will pop up the Synch Playback interface You...

Page 57: ...n Button Operation Mute Audio on Start Stop clipping Add default tag Add customized tag Tag management Digital Zoom Pause Play reverse Pause Play Stop 30s reverse 30s forward Slow forward Fast forward...

Page 58: ...playing back by tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Refer to Chapter 6 1 1 for the detailed information about searching and playback of the record fil...

Page 59: ...time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 5 13 Video Search by Tag 3 Click button to play back the file...

Page 60: ...30s forward Slow forward Fast forward Previous tag Next tag Scaling up down time bar Process bar Full Screen Exit Tag playback Playback progress bar use the mouse to click any point of the progress b...

Page 61: ...e and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 5 17 Result of System Log Search 4 Playback in...

Page 62: ...play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side li...

Page 63: ...detection event easily and accurately in the playback progress bar you are allowed to analyze a certain area scene dynamically and to get all of the related motion detection events that occurred in th...

Page 64: ...can click button to set the full screen as target searching area Multi area and full screen searching modes are supported Figure 5 22 Draw Area of Smart Search 4 Click the icon to start the smart sear...

Page 65: ...Button Operation Button Operation Mute Audio on Start Stop clipping Add default tag Add customized tag Tag management Digital Zoom Smart Search Pause Play reverse Pause Play Stop 30s reverse 30s forwa...

Page 66: ...interface 5 2 4 Reverse Playback of Multi channel Purpose You can play back record files of multi channel reversely Up to 8 ch with 4CIF resolution simultaneous reverse playback is supported up to 4...

Page 67: ...User Manual of Xyclop NVR 67 Figure 5 26 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely...

Page 68: ...User Manual of Xyclop NVR 68 Chapter 6 Backup...

Page 69: ...condition and click Search button to enter the search result interface Figure 6 1 Normal Video Search for Backup 3 Select record files you want to back up Click to play the record file if you want to...

Page 70: ...evice and click button to play it Click Format button to format the backup device Figure 6 3 Export by Normal Video Search using USB Flash Drive USB writers and DVD R W Click Erase button if you want...

Page 71: ...the record file in Export interface and click button to check it Figure 6 7 Checkup of Export Result using USB Flash Drive 6 1 2 Backing up by Event Search Purpose Back up event related record files u...

Page 72: ...Click Search button to enter the Search Result interface Figure 6 9 Result of Event Search 3 Select record files to export Clicking Quick Export button will export record files of all channels trigge...

Page 73: ...rmat USB flash drive or USB HDDs via the device Figure 6 11 Export by Event Using USB Flash Drive 5 Select the backup device from the drop down list click the button Export And then select to export t...

Page 74: ...ng Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files Figure 6 14 Interface of Playba...

Page 75: ...ce is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 6 16 Export Video Clips Using U...

Page 76: ...6 2 Managing Backup Devices Steps 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel...

Page 77: ...m vendor USB flash drives and USB HDDs Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if you want...

Page 78: ...User Manual of Xyclop NVR 78 There must be a re writable CD DVD when you make this operation Figure 6 23 USB Writer Management...

Page 79: ...User Manual of Xyclop NVR 79 Chapter 7 Alarm Settings...

Page 80: ...ivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered...

Page 81: ...utton to complete the motion detection settings of the channel 7 2 Detecting Video Loss Alarm Purpose Detect video loss of a channel and take alarm response action s Steps 1 Enter Video Loss interface...

Page 82: ...lapped Figure 7 5 Set Arming Schedule of Video Loss 4 Select Linkage Action tab to set up alarm response action of video loss please refer to Chapter Setting Alarm Response Actions Repeat the above st...

Page 83: ...ck the checkbox of Enable Video Tampering Drag the sensitivity bar and choose a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handlin...

Page 84: ...rm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week You can also use Copy butto...

Page 85: ...k Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files Steps Enter Exception inte...

Page 86: ...ing Trigger Channel settings the channel s you want to make full screen monitoring Audible Warning Trigger an audible beep when an alarm is detected Notify Surveillance Center Sends an exception or al...

Page 87: ...ck Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output F...

Page 88: ...User Manual of Xyclop NVR 88 Chapter 8 Network Settings...

Page 89: ...tab Figure 8 1 Network Settings Interface 3 In the General Settings interface you can configure the following settings NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is avai...

Page 90: ...y to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can g...

Page 91: ...for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 8 5...

Page 92: ...ned in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the HiDDNS server first and then enter the alias to the Device Domain Name i...

Page 93: ...device or the Device Name on the HiDDNS server Example http www hiddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www hiddns com alia...

Page 94: ...to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP P...

Page 95: ...ase download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillan...

Page 96: ...equirements 5 Click Apply button to save and exit the interface The Server Port should be set to the range of 2000 65535 and it is used for remote client software access The HTTP port is used for remo...

Page 97: ...e Preferred DNS Server in the Network Settings menu 3 Click Apply button to save the settings 4 Select the Email tab to enter the Email Settings interface Figure 8 16 Email Settings Interface 5 Config...

Page 98: ...r data sharing communications etc You can use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping Before you start If you want to enable the UPnP...

Page 99: ...it according to actual requirements External Port indicates the port No for port mapping in the router The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the othe...

Page 100: ...User Manual of Xyclop NVR 100 Chapter 9 HDD Management...

Page 101: ...ps up when the NVR starts up if there exits any uninitialized HDD Figure 9 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to in...

Page 102: ...ect the OK button to start initialization Figure 9 4 Status changes to Formatting 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 9 5 HDD Sta...

Page 103: ...e 9 6 Figure 9 6 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text f...

Page 104: ...he list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 9 8 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to...

Page 105: ...e Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 9 10 Figure 9 10 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 9 11 Attention for Re...

Page 106: ...Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwri...

Page 107: ...only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installe...

Page 108: ...The NVR must be rebooted to enable the changes to take effect Figure 9 15 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the t...

Page 109: ...same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply butto...

Page 110: ...played on the list as shown in Figure 9 18 Figure 9 18 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the H...

Page 111: ...rmation list as shown in Figure 9 20 Figure 9 20 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expand...

Page 112: ...User Manual of Xyclop NVR 112 Figure 9 21 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection...

Page 113: ...he dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 9 22 The alarm type can be selected to Audio Warning Notify Surveillance Center Send Email and Tri...

Page 114: ...User Manual of Xyclop NVR 114 Chapter 10 Camera Settings...

Page 115: ...era OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date For...

Page 116: ...k 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 10 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different fr...

Page 117: ...ters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 10 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of e...

Page 118: ...User Manual of Xyclop NVR 118 Chapter 11 NVR Management and Maintenance...

Page 119: ...ice Information Interface 11 1 2Viewing Camera Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to vi...

Page 120: ...2 Click the Alarm tab to enter the Alarm Information menu to view the alarm information as shown in Figure 11 4 Figure 11 4 Alarm Information Interface 11 1 5Viewing Network Information Steps 1 Enter...

Page 121: ...o 2 Click the HDD tab to enter the HDD Information menu to view the HDD status free space property etc Figure 11 6 HDD Information Interface 11 2 Searching Export Log Files Purpose The operation alarm...

Page 122: ...k the Search button to start search log files The matched log files will be displayed on the list shown below Figure 11 8 Log Search Results Up to 2000 log files can be displayed each time 4 You can c...

Page 123: ...ption 2 Export all logs stored on the HDD Click the Log Export tab to enter the Log Export interface check the checkbox to select the HDD and then click Export on the Log Export interface to enter the...

Page 124: ...played on a list Click the icon and you can delete the selected log file from the backup device Figure 11 13 Log Export Result Please connect the backup device to device before operating log export Th...

Page 125: ...ers Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 11 14 Import Export Config File 2 Click the Export button to export configuration files to the se...

Page 126: ...ckup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 11 4 2Upgrading by FTP Before you start Configure PC running FTP...

Page 127: ...enu Maintenance Default Figure 11 17 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU default ro...

Page 128: ...User Manual of Xyclop NVR 128 Chapter 12 Others...

Page 129: ...wing settings Language The default language used is English Resolution Select the output resolution which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date...

Page 130: ...e General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 12 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually...

Page 131: ...Name Edit the name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto...

Page 132: ...r name is admin and the password is 12345 The Administrator has the permission to add and delete user and configure user parameters 12 4 1Adding a User Steps 1 Enter the User Management interface Menu...

Page 133: ...hown in Figure 12 6 Figure 12 6 Added User Listed in User Management Interface 5 Select the user from the list and then click the button to enter the Permission settings interface as shown in Figure 1...

Page 134: ...on Locally starting stopping manual recording and alarm output of the selected camera s Remote Manual Operation Remotely starting stopping manual recording and alarm output of the selected camera s Lo...

Page 135: ...er interface as shown in Figure 12 9 The admin user can also be edited Guest and Operator Admin Figure 12 9 Edit User Interface 4 Edit the user information including user name password level and MAC a...

Page 136: ...nu Shutdown Figure 12 10 Shutdown Menu 2 Click the Logout button to log out or Click the Shutdown button to shut down the device or Click the Reboot button to reboot the device After you have logged o...

Page 137: ...User Manual of Xyclop NVR 137 Appendix...

Page 138: ...over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system usi...

Page 139: ...he further process There is a beep sound after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not c...

Page 140: ...is solved finish the process If not please contact the engineer from our manufacturer to do the further process The IP camera frequently goes online and offline and the status of it displays as Discon...

Page 141: ...ew settings can only be configured by the local operation of NVR Different camera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stand...

Page 142: ...on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check...

Page 143: ...cturer to do the further process The image gets stuck when NVR is playing back by single or multi channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during...

Page 144: ...is incorrect b The search condition is incorrect c The HDD is error or not detected Steps 1 Verify the system time setting is correct Select Menu Configuration General General and verify the Device T...