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Safety and Support
7.4
Warranty
The YSI Professional Series Digital (ProDIGITAL) handheld meters are warranted for three (3) years from date of
purchase by the end user against defects in materials and workmanship. Digital sensors and cables (ProSwap 1-port,
ProDSS 4-port, ODO/CT, ODO/T, and ProOBOD) are warranted for two (2) years from date of purchase by the end
user against defects in material and workmanship. The ODO Extended Warranty Sensor Cap (627180) for the ODO/T
and ODO/CT cable assemblies is warranted for two (2) years from date of purchase by the end user against defects
in material and workmanship. ProDSS pH and pH/ORP sensor modules, optical ODO sensor caps (all but the 627180
cap previously mentioned), and Li-Ion battery pack are warranted for one (1) year from date of purchase by the end
user against defects in material and workmanship; ProDSS ISE sensor modules (ammonium, nitrate, and chloride) are
warranted for 6 months. ProDIGITAL systems (instrument, cables & sensors) are warranted for 1 year (excluding sensor
modules) from date of purchase by the end user against defects in material and workmanship when purchased by
rental agencies for rental purposes. Within the warranty period, YSI will repair or replace, at its sole discretion, free of
charge, any product that YSI determines to be covered by this warranty.
To exercise this warranty, call your local YSI representative, or contact YSI Customer Service in Yellow Springs, Ohio at
+1 937 767-7241, 800-897-4151 or visit
(Support tab) for a Product Return Form. Send the product and
proof of purchase, transportation prepaid, to the Authorized Service Center selected by YSI. Repair or replacement
will be made and the product returned, transportation prepaid. Repaired or replaced products are warranted for the
balance of the original warranty period, or at least 90 days from date of repair or replacement.
LIMITATION OF WARRANTY
This Warranty does not apply to any YSI product damage or failure caused by:
1. Failure to install, operate or use the product in accordance with YSI’s written instructions;
2. Abuse or misuse of the product;
3. Failure to maintain the product in accordance with YSI’s written instructions or standard industry procedure;
4. Any improper repairs to the product;
5. Use by you of defective or improper components or parts in servicing or repairing the product;
6. Modification of the product in any way not expressly authorized by YSI.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YSI’s LIABILITY UNDER THIS WARRANTY IS LIMITED
TO REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR
ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY. IN NO EVENT SHALL YSI BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECTIVE PRODUCT COVERED
BY THIS WARRANTY.
