●
Error Code 1001: Z axis motor upward movement abnormalities or Z axis top sensor
malfunctioned
Suggestion:
Select "INFO">"SENSOR STATUS" on the printer, touch Z axis top sensor, and see if
the status of "Z-T" switches from 0 to 1. If the value doesn't switch accordingly, then
the sensor is malfunctioning.
Then select "UTILITIES">"MOVE PLATFORM">"TO TOP" to raise the . If the platform
doesn't rise accordingly, then the motor is malfunctioning.
Contact the service center after you have checked the status of the printer.
●
Error Code 1002: Z axis motor downward movement abnormalities or Z axis bottom
sensor malfunctioned
Suggestion:
Select "INFO">"SENSOR STATUS" on the printer, touch Z axis bottom sensor, and see
if the status of "Z-B" switches from 0 to 1. If the value doesn't switch accordingly,
then the sensor is malfunctioning.
Then select "UTILITIES">"MOVE PLATFORM">"TO BOTTOM" to descend the
platform. If the platform doesn't descend accordingly, then the motor is
malfunctioning.
Contact the service center after you have checked the status of the printer.
●
Error Code 1003: NFC tag reader malfunctioned
Suggestion:
Remove the tank, and check the status of NFC tag read through the mirror under the
tank slot. Please check if the NFC tag reader is in place, the LED indicator illuminates,
and the connector is securely attached.
Contact the service center after you have checked the status of the printer.
●
Error Code 2000: Resin filling timeout
Suggestion:
If the resin bottle is not empty, and the NFC tag matches the cartridge, first check
if the nozzle cap is securely closed. Then check if the tank level sensor is functioning.
Select "INFO">"SENSOR STATUS", and touch the tank level sensor. If the value
doesn't switch from 1 to 0 after "L", the sensor is not working.
Then tap the tank level sensor to see if it moves smoothly.
If the sensor gets stuck, clean the sensor by following the cleanup procedure on
Page 11 in the Product Manual.
Also check the status of the filling pump. Disconnect the transparent filling tube, and
select "UTILITIES">"INSTALL RESIN". If you don't feel air releasing from the tube,
then the pump is malfunctioning.
Contact the service center after you have checked the status of the printer.
●
Error Code 1004: Engine board malfunctioned
Suggestion:
Contact customer service center directly.
●
Error Code 1020: Printer not found
Suggestion:
Make sure printer is powered on, and connected to PC correctly. If the error persists, please try to restart your PC or refer to FAQ
on XYZprinting website.
●
Error Code 1021: XYZware_Nobel slicer not found
Suggestion:
Reinstall XYZware_Nobel.
●
Error Code 1022: Transmission failed
Suggestion:
Make sure the USB wire is securely connected to the printer. Do not remove the wire before data transmission is completed.
●
Error Code 1023: Insufficient memory to load file(s)
Suggestion:
Increase system memory to 4G RAM and 1G graphics RAM or above. Leave some prints for next task if you are printing several
models.
●
Error Code 1024: XYZware_Nobel runtime error
Suggestion:
Restart XYZware_Nobel.
V1.5
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