Part of ASSA ABLOY
P/N YRD400-KD-0022 Rev A
Trusted every day
28
Hardware Troubleshooting
Symptom
Solution
Deadbolt grinds and will not extend to
lock when using an ntry ode but
e
c
thumbturn locks and unlocks smoothly.
Attempt re-handing using the Settings Menu.
You must use
Code to access the Settings Menu.
Programming
Deadbolt is hitting the strike plate.
Reposition the strike plate to align with deadbolt.
Deadbolt is not fully extending.
Increase depth of the deadbolt strike pocket in frame.
Resistance when locking deadbolt that
requires pushing or pulling on the door
to align deadbolt and latch.
Adjust your existing knob, lever or handleset strike plate. Latch engagement into the
strike is the main component used for door alignment.
To adjust Knob/Lever/Handleset strike plate:
1. Remove plate from door frame with a hand screwdriver.
(Using an electric driver may strip screw heads or enlarge screw holes.)
2. Locate tab on strike plate. Bend the tab towards surface of strike.
Note: A small change may be all that is required.
3. Reinstall strike plate using a screwdriver and test again.
4. If door cannot be adjusted sufficiently with strike tab, both knob/lever/handleset
latch and deadbolt could require adjustment – we suggest you contact a local
locksmith for assistance.
For help with misalignments, watch our door alignment video:
US.YaleHome.com/Support
Tab
