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22

P/N 80-9150-0080-010 (10-17)

Programming Troubleshooting

NOTE: When batteries are replaced, Network Module locks have a real time clock that will be set

through the User Interface ( ); it is recommended to verify correct date and time

UI

particularly those locks operating under Daylight Saving Time (

).

DST

Contact the Master user.

Only the Master can enable/disable Lockout Mode.

Check to see if All Code Lockout Mode is enabled.

Check to see if Auto Re-lock Mode is enabled.

If low battery indicator is lit (see below), change batteries.

Contact the Master user.

Only the Master can enable/disable Lockout Mode.

Check to see if All Code Lockout Mode is enabled.

Symptom

Suggested Action

Lock does not respond –
door is open and
accessible.

Unit chimes to indicate
code acceptance, but the
door will not open.

Unit operates to allow
access, but will not
automatically re-lock.

PIN codes will not register.




Upon entering a

code

PIN

and pressing       key, the
unit displays " invalid code"
error or lock times out with-
out responding.

Upon entering a

code

PIN

and pressing the       key,
the red padlock icon appears
and there are different tones.
The unit operates, but it
makes no sound.

The unit responds
" Low Battery"

Upon entering a

code

PIN

and pressing the       key,
the unit responds " Wrong

number of digits" .

Lock does not respond –
door is locked and
inaccessible.

Unit is on for a while then
shows no reaction. Lights
dim.

PIN codes must consist of 4 to 8 digits to register.

Check

or gear

cannot be used as part of the

code.

PIN

Contact the Master user.

Check that the motor cable is firmly connected into the PC
board marked "

" .

MOTOR

Check the door gaps for any foreign objects between door
and frame.

Batteries may be completely discharged.

Check batteries are installed and oriented correctly (polarity)
in the battery case.

User codes must be entered within 20 seconds (while
touchscreen is active) or process will have to be restarted.

Registration/management of

codes is set by the

PIN

authority of the Master Code, which is set first.

The same

code cannot be used for multiple users.

PIN

Batteries do not have enough power. Replace batteries.

Check to see if touchscreen cable is fully connected
and not pinched.

Check batteries are in good condition; replace batteries
if discharged.

If touchscreen numbers are visible, check to see if they
respond when pressed.

Touchscreen becomes active when pressed w/whole hand.
Use a larger area of the hand or fingers and verify contact
with at least 3 areas.

The digits entered were incorrect or incomplete. Re-enter
4-8 digits followed by the check      key.

This is the alert to replace the batteries. Replace all four
(4) batteries with new

Alkaline batteries.

AA

Check to see if Volume is set to Silent.

Apply 9V battery to terminals on the touchscreen for
emergency power jump option.

Check for another locking device on the door (i.e. deadbolt).

Summary of Contents for nexTouch

Page 1: ...ay impact fire rating safety features and warranty Consult with code specifications to ensure compliance with all codes and ratings nexTouch Touchscreen and Push Button Access Cylindrical Lock Install...

Page 2: ...nward Left Hand Reverse Hinges Left LHR Open Outward Right Hand Hinges Right RH Open Inward Right Hand Reverse Hinges Right RHR Open Outward The hand of a door is determined from the secure side of th...

Page 3: ...aaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaa SQUARE EDGE DOOR ONLY 5 32 Dia x 1 8 Deep 4mm x 3mm 2 Locations Both sides of d...

Page 4: ...ame 1 Dia x 1 2 Deep Frame DPS Option Wood Frame 3 8 Dia x 1 Metal Frame 3 4 Dia x 1 See Instruction A7983B Inside of Door Frame 3 1 2 7 16 8 32 x 1 UNCWS x2 Metal Frame Installations Supplied plastic...

Page 5: ...5 P N 80 9150 0080 010 10 17 3 Preparing Inside Escutcheon Do not take apart the outside assembly 3 2 1...

Page 6: ...10 10 17 Curved edge of latchbolt faces direction door closes Installing Latchbolt Inside of Door 7 16 8 32 x 1 UNCWS x2 Removing Battery Cover 4 5 2 3 8 Latchbolt for thin doors sold separately See I...

Page 7: ...tside of Door T Tabs Retractor Pocket Mounting Flange Two moving T tabs must be fully captured in retractor pocket Mounting Flanges must be in Mounting Flange Pockets Mounting Flange Pocket Mounting F...

Page 8: ...8 P N 80 9150 0080 010 10 17 7 10 32 x 2 1 2 PFHMS Do Not Overtighten Screws Installing Inside Support Assembly Inside of Door x2 Optional DPS...

Page 9: ...9 P N 80 9150 0080 010 10 17 Attaching Cables Optional DPS Connection Motor Connection Touchpad Connection 8...

Page 10: ...10 P N 80 9150 0080 010 10 17 9 Installing Inside Escutcheon Testing Inside Lever Operation Avoid pinching cables Thin door gaskets sold separately See Installation Options...

Page 11: ...work or Yale Accentra Key module must be installed batteries See BEFORE Installation Options Welcome to Yale Congratulations you ve installed the Yale nexTouch Lock Continue on next page to customize...

Page 12: ...function properly DPS Inside of Door Door Position Switch Option enables Privacy feature Installation Options Outside Gasket Inside Gasket 2 3 8 Latchbolt Adjusting for 1 3 8 Door if necessary Networ...

Page 13: ...before any further programming PIN Max User Codes 500 Lock Activation Interior Escutcheon Privacy Button Speaker Low Battery Indicator Exterior Escutcheon 9Volt Battery Override Terminal Lockout Mode...

Page 14: ...to factory default Programming and use of lock is not possible until this step has been successfully completed Enter 4 8 digit Master Code PIN Press Press Register Master Code Press the gear key to c...

Page 15: ...ster User code Press the gear key to continue Press Press Register User code Press the gear key to continue code registration PIN Enter a 4 8 digit code PIN Press the gear key to continue Menu Mode en...

Page 16: ...ing more User Codes Enter 4 8 digit code PIN Press To end programming Press Registered Press the check key to complete Press the gear key to continue Enter 4 8 digit code PIN followed by Completed Reg...

Page 17: ...17 P N 80 9150 0080 010 10 17 3 Locking Unlocking Door with Registered Master or User Code PIN Enter Code PIN Press...

Page 18: ...18 P N 80 9150 0080 010 10 17 Locking Door with Privacy Button 4 Testing Outside Lever Operation...

Page 19: ...e reset button for 3 seconds 7 While continuing to press the reset button temporarily remove one 1 battery AA 8 Reinstall the battery 9 Release reset button and wait approximately 15 seconds Speaker w...

Page 20: ...the touchscreen will lock the unit during Automatic Re lock duration or when Automatic Re lock is disabled When One Touch Re lock is in use any not disabled valid code will re lock the lock Main Menu...

Page 21: ...g session The Master code must be registered prior to any other programming of the lock PIN Continue Complete Continue Complete 3 U U Privacy Enable Disable Volume Setting Language Setting All Code Lo...

Page 22: ...ccessible Unit is on for a while then shows no reaction Lights dim PIN codes must consist of 4 to 8 digits to register Check or gear cannot be used as part of the code PIN Contact the Master user Chec...

Page 23: ...d verify latchbolt tail is centered between top and bottom of hole b Remove latchbolt and insert lockset Look through latchbolt hole and verify retractor mouth is centered in hole If not adjust outsid...

Page 24: ...interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux d Industrie Canada applicables aux appareils radio exempts de licence L explo...

Page 25: ...Inclusion Mode Enter the 4 8 digit Master code followed by the key PIN Press the key followed by the key Press the key followed by the key To Unenroll Remove the Module Exclusion Mode Enter the 4 8 di...

Page 26: ...risque d interf rence aux autres utilisateurs le type d antenne et son gain doivent tre choisies de fa on que la puissance isotrope rayonn e quivalente ne d passe pas ce qui est PIRE n cessaire pour u...

Page 27: ...ated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network To Enroll the Module Inclusion Mode Enter the 4 8 digit Master code followed by the key...

Page 28: ...device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux d Industr...

Page 29: ...ove and or insert Network Module Reinstall batteries and battery cover Enrolling the iM1 Network Module The Yale iM1 Network Module must be used with a Yale Assure Lock or Yale nexTouch Lock and canno...

Page 30: ...ompliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance 1 After following the steps listed on other side of p...

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