Troubleshooting
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Messages on the front panel display
Message
Cause
Solution
Access Denied
Access to the PC is denied.
Configure the sharing settings and select the unit as a device to which
music contents are shared (
Access Error
The unit cannot access the USB device.
Turn off the unit and reconnect your USB device. If the problem persists, try
another USB device.
There is a problem with the signal path from the network to the unit.
Make sure your router and modem are turned on. Check the connection
between the unit and your router (or hub) (
Initializing
The unit is starting up.
Wait until the message disappears. If the message stays more than 3
minutes, turn off the unit and turn it on again.
Loading...
The unit is loading the specified file/contents.
Wait until the unit finishes loading.
No Content
Selected folder does not contain playable files.
Select a folder with playable files (
No Disc
The disc set in the unit may not be supported.
Use a disc supported by the unit (
The disc may be dirty, or foreign objects may be attached to it.
Wipe the disc clean. Alternatively, remove foreign matters adhered to the
disc.
Disc is set upside-down.
Set the disc with the labeled side facing up.
No Songs
The disc does not contain playable files.
Set a disc with playable files (
Not Connected
The unit is not connected to the network.
Check the network connection.
Over current
The connected USB device is not supported by the unit.
Disconnect the USB device, turn off the unit, and turn it on again. If this
does not solve the problem for the USB device, it is not playable on the unit.
USB device is not connected properly.
Unable to play
The unit cannot play back the songs stored on the USB devices or the
computer for some reason.
Check if the format of files you are trying to play is supported by the unit
(
Version Error
Firmware update is failed.
Update the firmware again.