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18 

Appendix 

Call Control Functionality for Third Party Application 

Using Windows Computers 

Audio volume and mute is integrated with the operating system.  Volume 
changes in the operating system and the FLX UC device are communicated and 
reflected on both sides.  Audio integration is not directly done with the 
applications. 

Application 

Integration 

Off Hook Key 

On Hook Key 

Broadsoft UC-One 

Management 

Application 

Answer 

Hang-up, Reject 

Cisco IP 

Communicator 

Management 

Application 

Answer, Redial 

Hang-up 

Cisco Jabber 

Management 

Application 

Answer 

Hang-up, Reject 

GoToMeeting 

Management 

Application 

N/A 

End Meeting 

Microsoft Skype for 

Business 

Native 

Answer 

Hang-up, Reject 

Skype 

Management 

Application 

Answer 

Hang-up, Reject 

Vidyo 

Native 

N/A 

End Meeting 

WebEx 

Management 

Application 

N/A 

End Meeting 

X-Lite

Management 

Application 

Answer 

Hang-up 

Using Apple Computers 

Audio volume and mute is integrated with the operating system.  Volume 
changes in the operating system and the FLX UC device are communicated and 
reflected on both sides.  Audio integration is not directly done with the 
applications. 

Application 

Integration 

Off Hook Key 

On Hook Key 

Cisco Jabber 

Management 

Application 

Answer 

Hang-up 

GoToMeeting 

Management 

Application 

N/A 

End Meeting 

Microsoft Skype 

Management 

Answer 

Hang-up 

Summary of Contents for 10-FLXUC500

Page 1: ...Revolabs FLX UC 500 USB Conference Phone Installation and Operation Guide Models 10 FLXUC500 10 FLXUC500 NA 10 FLXUC500 WHT 10 FLXUC500 NA WHT ...

Page 2: ...NS INC All rights reserved No part of this document may be reproduced in any form or by any means without express written permission from Yamaha Unified Communications Inc Product specifications are subject to change without notice ...

Page 3: ...not expose any component to lit candles cigarettes cigars or to open flames etc Do not drop throw or try to bend any component as rough treatment could damage them Do not open the casings of any component Do not use any other accessories than Revolabs originals intended for use with this product Use of non original accessories may result in loss of performance damage to the product fire electric s...

Page 4: ...k 10 Upgrading the FLX UC 500 Device Firmware 11 Optimal Audio Performance for Windows 12 Compliance 13 FCC Notice to Users 13 Radio and Television Interference 13 Industry Canada Notice to Users 14 Notice to European Customers 15 Notice to Chinese Customers 16 WEEE Notification 17 Environmental Requirements 17 Appendix 18 Call Control Functionality for Third Party Application 18 Using Windows Com...

Page 5: ...a softphone messaging video conferencing or webinar applications and provides superior speaker and microphone audio for all members of the meeting With the FLX UC products call performance is built to be of the highest quality to ensure every word of the conversation is heard Figure 1 FLX UC 500 Speaker Elements Directional Microphones ...

Page 6: ... socket and the barrel connector into the FLX UC 500 power connector on the bottom of the unit The unit will power on and play a chime once it booted Figure 2 FLX UC 500 Connector View Connecting to a Computer Using the USB cable that came with the device connect the type B mini USB connector on the cable into the connector identified in the figure above Connect the type A USB connector on the cab...

Page 7: ...ded is required an approved USB extender should be used The following USB extenders have been tested and approved for use with the FLX UC 500 Please note the distance supported by each USB extender varies and is defined by the manufacturer s specifications USB Ranger 2212 Cat 5 Extender IC2212R 05 307276 from Icron Technologies USB 1 1 Rover 1850 Single Port Cat 5e extender from Icron Gefen USB 2 ...

Page 8: ...Device Manager application This application provides an interface for Easy access to softphone controls Configuration of a variety of softphones unified communication and webinar applications Configuration of application specific commands for answer reject and hang up support using buttons on the FLX UC 500 UC 500 configuration settings Configuration to launch the Device Manager upon windows start...

Page 9: ...utomatically when the PC is powered on by checking the Start when Windows start check box d The option for Mute button controls all recording devices will synchronize the mute behavior of the FLX UC 500 with all other recording peripheral connected to the PC Note Application and device status are displayed in FLX UC Device Manager Home Screen For Mac OS 1 Download the firmware bundle from http www...

Page 10: ...r from Google s Chrome Web Store https chrome google com webstore category apps 2 Search for the application by company Revolabs or by product name FLX UC 500 3 Follow the instructions provided through the app store to install the Chrome version of the Device manager ...

Page 11: ...ice Manager Window click Select File 6 Navigate to the location on your PC where you stored the file and select the firmware zip file downloaded in step 1 7 Click the Upgrade button 8 Verify that the update has completed successfully 9 Close out of the Device Manager by pressing the X on the window Mac users please note FLX UC 500 systems that are at version 45 or earlier will need to be upgraded ...

Page 12: ...ments tab click on it 11 Check the Disable all enhancements box 12 Click on the Advanced tab 13 Select 2 channel 24 bit 48000 Hz Studio Quality from the drop down menu under Default Format 14 Click Test You should hear a test jingle 15 Click Apply then OK 16 Click the Recording tab 17 Right click on the Revolabs Telephony Device 18 Select Set as Default Device from the menu 19 Right click on the R...

Page 13: ...ation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tu...

Page 14: ...se undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fo...

Page 15: ...requirements has been approved in accordance with the Electromagnetic Compatibility EMC Directive 2004 108 EC and RoHS II Directive 2011 65 EU Model Number Description 10 FLXUC500 FLX UC 500 10 FLXUC500 NA FLX UC 500 Any unauthorized modification of the products voids this Declaration For a copy of the original signed declaration of conformity please contact Yamaha Unified Communications Inc at th...

Page 16: ...environments below 2000m and is not for use in a tropical environment The following labels pertain to this restriction Altitude Climate Chinese Translation for this information is as follows Altitude 如果单独使用该标识 应当在说明书中给出标识的含义解释 Climate 如果单独使用该标识 应当在说明书中给出标识的含义解释 ...

Page 17: ... your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human he...

Page 18: ...er Hang up Reject GoToMeeting Management Application N A End Meeting Microsoft Skype for Business Native Answer Hang up Reject Skype Management Application Answer Hang up Reject Vidyo Native N A End Meeting WebEx Management Application N A End Meeting X Lite Management Application Answer Hang up Using Apple Computers Audio volume and mute is integrated with the operating system Volume changes in t...

Page 19: ... Hang up ZoomRoom Native Answer End Meeting Reject Using Chrome OS Devices Audio volume and mute is integrated with the operating system Volume changes in the operating system and the FLX UC device are communicated and reflected on both sides Audio integration is not directly done with the applications Application Integration Off Hook Key On Hook Key Google Chromebox for Meetings Native Answer Han...

Page 20: ...ovide an API for call control When using hotkeys the softphone window that is active will have the hotkey issued to it This may cause the user to have to press the accept call button multiple times or notice a delay when attempting to answer an incoming call 4 FLX UC 500 that have a version of 45 or earlier will not be able to be upgraded using the Mac Device Manager The system will need to be upd...

Page 21: ...Copyright 2018 Yamaha Unified Communications Inc MN FLX UC 500 INSTALL OPP GUIDE 20180519 EN ...

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