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If there is any problem with your speakers, check the following items. If you cannot solve your problem with the
following remedies or if your problem is not listed below, contact the store where you purchased the product or your
nearest YAMAHA dealer and ask for assistance.
Troubleshooting
Problem
Cause
What to do
The speakers make no sound
The volume is set to minimum level.
Adjust the volume on the A/V
equipment connected to the speakers.
The mute function is enabled.
Disable the mute function on the A/V
equipment connected to the speakers.
The input setting is improper.
Select the proper input setting on the
A/V equipment connected to the
speakers.
The cables are not connected
properly.
Check the cable connections in your
system. For details, refer to
“Connecting the Speakers” (page 6).
A particular speaker makes no
sound
Since each speaker has different roles
based on the types of sound each
produces, some speakers do not
produce sound in some cases.
For details, refer to “Roles and
Layout of Speakers” (page 3).
Depending on the speaker settings or
the playback modes used on the A/V
equipment connected to the speakers,
some speakers do not make sounds in
some cases.
For details, refer to the manual for the
A/V equipment.
The volume for the speaker is set to
minimum level.
Adjust the volume on the A/V
equipment connected to the speaker.
The cable is connected improperly.
Check the cable connection between
the speaker and the A/V equipment.
The subwoofer makes strange
sounds
The subwoofer is not placed properly.
For details, refer to “Roles and
Layout of Speakers” (page 3).
The subwoofer cable is connected
improperly.
Check the cable connection between
the subwoofer and the A/V
equipment.
Sound level is too low
You are playing a sound source that
includes inadequate bass frequencies.
Play a sound source that includes
more bass frequencies.