17
English
If the TSS-15 Home Theater Sound System does not work properly, refer to the table below. If the problem is not listed,
or if the suggested remedy fails to resolve the problem, set the TSS-15 to Standby, disconnect the power cable from the
wall outlet, and contact your Yamaha dealer.
Troubleshooting
Problem
Possible cause
Remedy
Refer to
page
The TSS-15 turns itself off
as soon as it’s turned on.
The power cable is not connected
properly.
Make sure that the power cable is properly
connected to a suitable wall outlet.
11
A speaker cord has a short circuit so
the amplifier protection system has
turned the TSS-15 off automatically.
Make sure that all speaker cords are
properly connected and check for any
shorts.
9
The TSS-15 amplifier was exposed to
a strong external electrical shock,
such as lightning or excessive static
electricity.
Set the TSS-15 to Standby, and then
disconnect the power cable from the wall
outlet. Wait about 30 seconds, plug the
power cable in again, and then turn on the
TSS-15.
—
The TSS-15 has been used at high
volume levels and the amplifier
protection system has turned the
TSS-15 off automatically.
Use the TSS-15 at a lower volume.
12
The TSS-15 amplifier is excessively
hot and the protection system has
turned it off automatically.
Wait a few minutes for the amplifier to cool
down.
—
No sound can be heard.
Connections are incomplete.
Make sure that the speakers and other
components are properly connected.
9–10
The wrong input is selected.
Select the appropriate input.
If the DTS indicator is flashing, select
another input, then select the previous
input.
12
The volume is set too low.
Turn up the volume.
12
The TSS-15 has been muted.
Press the [MUTE] button to unmute the
TSS-15.
12
One speaker outputs no
sound.
The speaker is not connected
properly.
Check the speaker connections.
9
Only the front speakers
output sound.
The Auto listening mode is selected
and the audio source is stereo.
To use all speakers, select a Cinema DSP or
Dolby Pro Logic II listening mode.
14–15
The Dolby Surround, Dolby Digital,
or DTS source does not include
surround channel information.
Digital audio signals with a sampling
rate above 48 kHz are output by only
the front speakers.
—
—
The center speaker outputs
no sound.
The center speaker’s volume level is
set to minimum.
Use the remote control’s SP LEVEL
CENTER Up [+] button to increase the
level.
12
Some multichannel sources do not
include center channel information.
—
—
The surround speakers
output no sound.
The surround speakers’ volume level
is set to minimum.
Use the remote control’s SP LEVEL SURR
Up [+] button to increase the level.
12
The subwoofer outputs no
sound.
The subwoofer’s volume level is set to
minimum.
Use the remote control’s SP LEVEL SW
Up [+] button to increase the level.
12
Some source material does not
include sub-bass sounds.
—
—
