Reference
Troubleshooting
82
DTX502 O
w
ner’s Man
u
al
If you notice double triggering, crosstalk, or skipped
sounds (as described below), try the following.
Double triggering—i.e., multiple sounds are produced in
response to a single strike:
• If the pad or dr
u
m trigger in q
u
estion feat
u
res a controller for
adj
u
sting o
u
tp
u
t or sensiti
v
ity, t
u
rn it do
w
n.
• Ens
u
re that the parameter on the Gain page (TRG4) from
Men
u
Mode is not set too high. (See page 68.)
Crosstalk is occurring—i.e., a sound is produced by a pad
other than the one that was struck.
• Ens
u
re that the parameter on the Trigger Set
from Men
u
Mode is set appropriately. (See page 66.)
• Ens
u
re that the parameter on the Gain page (TRG4) from
Men
u
Mode is set appropriately. (See page 68.)
• Ens
u
re that the parameter on the Minim
(TRG5) from Men
u
Mode is set appropriately. (See page 68.)
• Ens
u
re that the parameter on the Reject Time page (TRG7)
from Men
u
Mode is set appropriately. (See page 69.)
• Ens
u
re that the parameter on the Crosstalk page (TRG10)
from Men
u
Mode is set appropriately. (See page 70.)
• Ens
u
re that the parameters on the Crosstalk Pads page
(TRG11) from Men
u
Mode are set appropriately. (See page
• If
u
sing a pad feat
u
ring a le
v
el adj
u
ster, ens
u
re that it is set
appropriately.
Skipped sounds—i.e., a pad does not produce a sound
(usually during rolls or fills):
• Ens
u
re that the parameter on the Reject Time page (TRG7)
from Men
u
Mode is set appropriately. (See page 69.)
• Ens
u
re that the parameter on the Crosstalk page (TRG10)
from Men
u
Mode is set appropriately. (See page 70.)
If hi-hat sounds are occasionally produced even though
the hi-hat controller is configured to produce a kick drum
sound (i.e., DblBass is set to “on”), try the following.
• Increase the setting of the parameter on the Minim
page (TRG5) from Men
u
Mode. Note that if this setting is too
high, it may
b
ecome diffic
u
lt to play the hi-hat. (See page 68.)
If only one voice is triggered when two pads are played
simultaneously, try the following.
• Ens
u
re that the parameter on the Trigger Set
from Men
u
Mode is set appropriately. (See page 66.)
• Ens
u
re that the parameter on the Gain page (TRG4) from
Men
u
Mode is set appropriately for the pad that does not trig-
ger a
v
oice. (See page 68.)
• Ens
u
re that the parameter on the Minim
(TRG5) from Men
u
Mode is set appropriately for the pad that
does not trigger a
v
oice. (See page 68.)
• Ens
u
re that the parameter on the Crosstalk page (TRG10)
from Men
u
Mode is set appropriately. (See page 70.)
• Ens
u
re that the parameters on the Crosstalk Pads page
(TRG11) from Men
u
Mode are set appropriately. (See page
• Ens
u
re that
b
oth pads are not assigned to the same gro
u
p on
p page (KitV13) from Men
u
Mode. (See
Optional add-on products do not operate as expected.
If consistent, reliable trigger signals cannot be produced
using a drum trigger attached to an acoustic drum, try the
following.
• Read the section Integrating Electronic & Aco
• M
u
te the head if it is
v
i
b
rating in an irreg
u
lar fashion.
• Ens
u
re that the dr
u
m trigger is attached in the
v
icinity of the
rim and not near the center of the head.
• Ens
u
re that the dr
u
m trigger makes contact only
w
ith the
dr
u
m.
If a pad controller does not work as expected, try the fol-
lowing.
• Ens
u
re that yo
u
are
u
sing a pad feat
u
ring a pad controller.
• Ens
u
re that the parameter on the Pad Control page (KitC5)
from Men
u
Mode is set appropriately. (See page 62.)
• A
v
oid holding the rim
w
hile operating the pad controller as
this can pre
v
ent it from
w
orking properly.
Other common questions
How do I make the drum module store its settings?
• The dr
u
m mod
u
le a
u
tomatically stores its system settings
w
hene
v
er yo
u
t
u
rn it off
u
sing the [
] (Stand
b
y/On)
bu
tton.
• Do not t
u
rn off the dr
u
m mod
u
le
b
y
u
npl
u
gging the po
w
er
adaptor: It
w
ill not
b
e a
b
le to store its system settings in s
u
ch
a case.
• User settings for kits, click sets, and triggers m
u
st
b
e stored
man
u
ally. (See pages 25, 37, and 56.)
How do I reset all of the drum module’s parameters to their
default settings?
• Use the f
u
nction on the Factory Set page (System10) from
Men
u
Mode to restore the defa
u
lt settings. (See page 75.)
How do I reset all of the drum module’s parameters to the
settings they had when I last turned it on?
• Use the f
u
nction on the Restore page (System9) from Men
u
Mode. (See page 75.)
How do I stop the drum module turning off before I’m fin-
ished using it?
• Set the parameter on the A
from Men
u
Mode to “off”. (See page 75.)
Why won’t a selected song play?
• If the song yo
u
selected contains no data, the dr
u
m mod
u
le
w
ill not
b
e a
b
le to play it.
How do I stop the drum module changing the current drum
kit when I select a different song?
• By defa
u
lt, yo
u
r dr
u
m mod
u
le al
w
ays chooses the
b
est kit for
each song. To pre
v
ent it from doing so, set the parameter on
the Kit Lock page (System1) from Men
u
Mode to “on”. (See
page 73.)
How do I have my drum module choose the best drum kit
for each song?
• Set the parameter on the Kit Lock page (System1) from Men
u
Mode to “off”. (See page 73.)
What should I do if I can’t hear a song’s drum parts?
• Ens
u
re that the dr
u
m parts ha
v
e not
b
een m
u
ted. (See page
My training scores are strange. Why is this?
• Crosstalk co
u
ld
b
e triggering so
u
nds
u
nintentionally as yo
u
dr
u
m. See the a
b
o
v
e section Crosstalk is occ
u
rring.
