Yamaha MMP1, Getting Started

5. Troubleshooting

MMP1 Getting Started

15

5. Troubleshooting

In addition to referring to this list of common problems/
solutions, visit the Yamaha Pro Audio website for an FAQ 
list (Frequently Asked Questions).

http://www.yamahaproaudio.com/

5-1. MMP1 could not be found 

from a computer or iPad

•

Make sure that a unique UNIT ID has been set, when 
working within the same Dante network.

•

Make sure that the network switch is working properly. 
The problem may be solved by turning the network 
switch off and on again.

•

Make sure that the cable is not damaged. The problem 
may be solved by replacing the cable.

•

Make sure that the IP address of the computer and the 
IP address of the unit are set properly.

5-2.No sound

When the device is connected to the Dante network, make 
sure that patching within the Dante network is set up 
correctly with the Dante Controller.
For details, refer to the Dante Controller User Guide 
available on the website.

https://www.audinate.com/products/software/dante-
controller?lang=en

5-3. How to update the firmware

Details on updating the firmware are available on the 
following Yamaha Pro Audio website:

http://www.yamahaproaudio.com/

5-4. An internal error message 

(such as “firmware 
mismatch”) appears on the 
device connected to the 
MMP1

Make sure that each device has a compatible version.
For details, refer to the firmware compatibility information 
available on the website.

http://www.yamahaproaudio.com/

5-5. Restoring factory settings

Follow the steps below to initialize the internal memory of 
the unit to the factory programmed settings.

1.

Set the unit to standby.

2.

Turn on DIP switch 2 (DOWN), and turn the 
unit on again.

All front panel indicators (except the power indicator) 
flash, indicating all parameters have been restored to 
the factory settings.

3.

Set the unit to standby.

4.

Turn off DIP switch 2 (UP), and turn the unit on 
again.