TROUBLESHOOTING
➤
Troubleshooting
En
71
Bluetooth
Problem
Cause
Remedy
See page
Cannot make the unit paired with
the
Bluetooth
device.
Bluetooth
is not selected as the input source.
Select
Bluetooth
as the input source.
The device does not support A2DP.
Perform paring operations with a device which supports A2DP.
A
Bluetooth
adaptor, etc. that you want to pair with the unit has a password
other than “0000”.
Use a
Bluetooth
adaptor, etc. whose password is “0000”.
The unit and device are too far apart.
Position the
Bluetooth
device so that it is less than 10 m (33 ft) from this unit
and pair the device with this unit.
There is a device (microwave oven, wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio frequency signals.
–
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and perform pairing with the new
device.
Cannot make a
Bluetooth
connection.
Another
Bluetooth
device is connected.
The unit cannot make multiple
Bluetooth
connections. Terminate current
Bluetooth
connection, and make connection for the desired device.
More than nine devices are paired and the oldest pairing information is
deleted.
Perform pairing again. The unit can retain pairing information for up to eight
devices. When pairing a ninth device, the oldest pairing information will be
deleted.
No sound is produced or the
sound is intermittent during
playback.
The
Bluetooth
connection of the unit with the device is disconnected.
Perform
Bluetooth
connection operations again.
The unit and device are too far apart.
Move the
Bluetooth
device so that it is less than 10 m (33 ft) from this unit.
There is a device (microwave oven, wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio frequency signals.
–
The device’s
Bluetooth
function is off.
Enable the
Bluetooth
function of the device.
–
The device is not set to send
Bluetooth
audio signals to the unit.
Check that the
Bluetooth
function of the device is set properly.
–
Playback on the device has not been performed.
Perform playback on the device.
–
The device’s volume is set to minimum.
Turn up the volume level on the device.
–