Appendix
95
Troubleshooting
Symptom
Possible Cause & Solution
Power won’t turn on.
Panel displays and illumination won’t light.
• Is the dedicated PW5000 properly connected via the supplied power cable?
• Is the PW5000 [POWER ON/OFF] switch in the ON position?
• Is the [PANEL LED DIMMER] control on the meter bridge turned all the way down?
• If all of the above check out OK and the power still won’t turn on, contact your
Yamaha dealer or service center.
A cascade-connected slave PM5000 or PM4000/3500
doesn’t respond.
• Are you connected to the right connector? The TYPE A connector is for connection
between two PM5000 consoles, while the TYPE B connector is for connection to a
PM4000/3500 console.
• If you’re using the TYPE A connector is the [MASTER/SLAVE] switch set properly
• If you’re using the TYPE B connector is the PM4000/3500 set to SLAVE mode?
(Refer to the PM4000/3500 manual).
• Are both the TYPE A and TYPE B connectors connected? If both are connected the
TYPE A connector will take priority.
An external device connected to the GPI connector
doesn’t respond.
• Are the GPI OUT scene link and fader start functions accessible via the utility mode
• Have you selected the same port number for scene link and fader start control (page
The PM5000 doesn’t response to control from an
external GPI device.
• If you intend to use the scene increment/decrement function, is SCENE INC/DEC
turned ON (page 72)? Also are scenes actually stored in scene numbers 010 ~ 999?
No sound input.
• Is the input channel [ON] switch engaged?
• Is the input channel fader set to an appropriate level?
• Have you engaged the [CUE] switch of a channel that is receiving no input while the
SOLO mode is engaged?
• Is the VCA fader assigned to the input channel set to an appropriate level? Is a [VCA
MUTE] or [MUTE MASTER] switch assigned to the channel engaged?
No sound output.
• Are the appropriate master module [ON] switches engaged?
• Is the [LCR] switch engaged and the [CSR] control turned all the way to the right
No sound from the headphone or monitor outputs.
• Is the “MUTE” monitor mode selected (page 67)? In this case monitor output will be
muted when the CEU/SOLO function is OFF.
Sound from the headphone and monitor outputs is
delayed.
• Has a monitor delay been programmed (page 68)?
Only certain channels can be heard via the headphone
and monitor outputs.
• Is a [CUE] switch engaged?
Sound level is too low.
• Are the [PAD] switch and [GAIN] controls in the head amplifier blocks set
appropriately?
• Are the input channel faders set to appropriate levels?
• Are the master module faders set to appropriate levels?
• Are VCA faders assigned to the channels set to appropriate levels?
Distorted sound.
• Are the [PAD] switch and [GAIN] controls in the head amplifier blocks set
appropriately?
• Are the input channel faders set too high?
• Are the master module faders set too high?
• Are one or more EQ gain controls set too high?
The sound does not change when console settings are
changed.
• Is the [PREVIEW] switch engaged (page 55)?
• Is the LOCK mode engaged (page 61)?
• Is the cascade [MASTER/SLAVE] switch set to the SLAVE position?
Can’t store a scene.
• Are you attempting to save to a read-only scene number (000~009)?
• Is the memory protect function turned ON (page 62)?
• Has the scene been protection via the SCENE EDIT settings (page 62)?
• Is console automation turned OFF (page 70)?
Can’t recall a scene.
• Are any [RECALL SAFE] or [FADER SAFE] switches engaged?
• Is console automation turned OFF (page 70)?
Can’t save data to a memory card.
• Has the memory card been properly formatted to DOS format (page 59)?
• Does the memory card have enough remaining capacity to store the data?
Can’t load data from a memory card.
• Has the memory card been properly formatted to DOS format (page 59)?
• Is the file to be loaded in CSV format?
• Have more than 128 files been saved to the memory card? The PM5000 will
recognize up to 128 files on one memory card. Files exceeding this number cannot be
display by the PM5000.
Some channels are always active even when the SOLO
mode is engaged.
• Is INPUT SOLO SAFE engaged for those channels (page 67)?
It takes a while for the faders to stop moving when a
scene is recalled.
• Has a fade time been specified (page 52)?
Summary of Contents for PM 5000 Series
Page 1: ...Owner s Manual E ...