PSR-S500 Owner’s Manual
95
Troubleshooting
Problem
Possible Cause and Solution
When the instrument is turned on or off, a popping
sound is temporarily produced.
This is normal and indicates that the instrument is receiving electrical
power.
When using a mobile phone, noise is produced.
Using a mobile phone in close proximity to the instrument may pro-
duce interference. To prevent this, turn off the mobile phone or use it
further away from the instrument.
There is no sound even when the keyboard is
played or when a song or style is being played
back.
Check that nothing is connected to the PHONES/OUTPUT jack on
the rear panel. When a set of headphones is plugged into this jack,
no sound is output.
Check the Local Control on/off. (See page 83.)
Is the FILE CONTROL display showing? The instrument’s keyboard,
etc., will not produce any sound while the FILE CONTROL display is
showing. Press the [EXIT] button to return to the MAIN display.
The style or song does not play back when the
[START/STOP] button is pressed.
Is External Clock set to ON? Make sure External Clock is set to OFF;
refer to “External Clock” on page 83.
The style does not sound properly.
Make sure that the Style Volume (page 71) is set to an appropriate
level.
Is the split point set at an appropriate key for the chords you are play-
ing? Set the split point at an appropriate key (page 59).
Is the [ACMP] button lit? If it is not lit, press the [ACMP] button so it
lights.
No rhythm accompaniment plays when the
[START/STOP] button is pressed after selecting
the BaroqueAir Style in the MOVIE & SHOW cate-
gory.
This is not a malfunction. Style BaroqueAir Style does not have a
Rhythm part, so there is no rhythm sound for this Style. Also, this
Style does not have a Fill-In section. The other parts will begin play-
ing when you play a chord in the accompaniment.
Not all of the voices seem to sound, or the sound
seems to be cut off.
The instrument is polyphonic up to a maximum of 32 notes. If the
Dual voice or Split voice is being used and a style or song is playing
back at the same time, some notes/sounds may be omitted (or “sto-
len”) from the accompaniment or song.
The footswitch (for sustain) seems to produce the
opposite effect. For example, pressing the
footswitch cuts off the sound and releasing it sus-
tains the sounds.
The polarity of the footswitch is reversed. Make sure that the
footswitch plug is properly connected to the SUSTAIN jack before
turning on the power.
The sound of the voice changes from note to note.
This is normal. The AWM tone generation method uses multiple
recordings (samples) of an instrument across the range of the key-
board; thus, the actual sound of the voice may be slightly different
from note to note.
The Demo display is shown in Japanese, and/or
there are Japanese characters in the display mes-
sages.
Make sure the Language setting in the FUNCTION display is set to
English. (See page 12)
The ACMP indicator does not appear when the
[ACMP] button is pressed.
Always press desired style category button first when you are going
to use any style-related function.
There is no harmony sound.
The harmony effects (01–26) behave differently according to their
type. Types 01–05 function when style playback is on, chords are
played in the accompaniment range of the keyboard, and a melody is
played in the right-hand range. Types 06–26 will function whether
style playback is on or off. For types 06–12 you need to play two
notes at the same time.
Appendix
Summary of Contents for PORTATONE PSR-S500
Page 1: ...Owner s Manual EN ...
