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RM-CG Reference Manual

19

Alert log list

Display

Description

What to do

important mic CH* broken

Important mic CH* broken.

Please contact your Yamaha dealer.

Dante hardware error

Dante has not started up correctly.

Turn the power off, then turn the power on after 
waiting at least six seconds. If this does not 
solve the problem, please initialize the memory. 
Should this also fails, contact your Yamaha 
dealer.

Firmware update failed, because 
of *

Failure of firmware update has occurred.

Check firmware file on the firmware update 
pages of Web GUI.

Firmware update failed, because 
of internal error

Turn the power off, then turn the power on after 
waiting at least six seconds. If this does not 
solve the problem, please contact your Yamaha 
dealer.

Web UI internal failure

Internal failure has occurred in Web GUI.

Turn the power off, then turn the power on after 
waiting at least six seconds. If this does not 
solve the problem, please initialize settings. 
Should this also fails, contact your Yamaha 
dealer.

failed to start audio proc

The device audio has not started up correctly.

Turn the power off, then turn on after waiting at 
least six seconds. If this does not solve the 
problem, please initialize the memory. Should 
this also fails, contact your Yamaha dealer.

System error

The device has not started up correctly.

Power unstable

The device is not supplying power normally.

Connect to a PoE compatible switch. If this does 
not solve the problem, please turn the power off, 
then turn on after waiting at least six seconds. 
Should this also fail, contact your Yamaha 
dealer.

Syslog setting error

Failed to update syslog transfer servers.

Turn the power off, then turn the power on after 
waiting at least six seconds. If this does not 
solve the problem, please initialize settings.

logging error

Failed to restart logging.

Automatic audio tuning failed, 
because of internal error.

Automatic audio tuning has failed, because 
internal error has occurred.

Turn the power off, then turn the power on after 
waiting at least six seconds. Please try again. If 
this does not solve the problem, contact your 
Yamaha dealer.

Dante started in fail safe mode

Dante has started in failsafe mode.

Execute Failsafe Recovery using Audinate’s 
firmware update tool.

Unable to configure Dante, 
because the Dante device is 
locked.

Dante is currently limited to control settings, 
because the device is locked.

Unlock device lock using Dante Controller or 
check Dante Domain Manager settings.

Resume data lost

The settings saved in internal memory has been 
lost.

Initialize the memory. If this dose not solve the 
problem, contact your Yamaha dealer.

Saving setting data failed

The device has not started up correctly.

Turn the power off, then turn the power on after 
waiting at least six seconds. If this does not 
solve the problem, please initialize the memory. 
Contact your Yamaha dealer if problem still 
exists.

CPU temperature too high

CPU temperature has been too high.

Turn the power off, let the CPU cool down. Turn 
the power on again. If the temperature is still too 
high, check the installation environment and 
whether dirt or a foreign object could have 
clogged the cooling fan, and clean the fan if 
necessary.

Summary of Contents for RM-CG

Page 1: ... together with the RM CG Installation Manual included with the product Information The illustrations and images shown in this manual are for instructional purposes only The company names and product names in this manual are trademarks or registered trademarks of their respective companies We are continuously improving the software for our products The latest version can be downloaded from the Yama...

Page 2: ...ing firmware Flashes white quickly Firmware being updated Updating firmware After flashing white quickly Flashes green quickly Firmware updated successfully Muted Lit red Flashes every 2 seconds Microphone off Flashes red Error occurring Flashes red quickly Severe error occurring Condition Front panel indicator Unit status Reset button long pressed for 4 seconds to less than 8 seconds then release...

Page 3: ...efore please note the following When using managed switches turn off the EEE function on all ports used for Dante Do not use a switch that does not allow the EEE function to be turned off When using unmanaged switches do not use switches that support the EEE function In such switches the EEE func tion cannot be turned off EEE Energy Efficient Ethernet function Technology that reduces the power con...

Page 4: ...following Computer LAN cable 1 Connect the computer to the network switch where this unit is connected with a LAN cable 2 Download the application RM Device Finder from the Yamaha website U S A and Canada https uc yamaha com support Other countries https download yamaha com and then start it 3 Select a network in the Select Network Interface Card window and then click OK 4 Select this unit in the ...

Page 5: ...P button in the first login window 6 Specify a password in the password settings window and then click the SUBMIT button 7 Type the password into the login window and then click the LOGIN button The HOME window appears This completes the startup ...

Page 6: ...S PASSWORD SETTINGS SECURITY SETTINGS DEPLOYMENT SERVER SETTINGS SYSLOG SERVER SETTINGS LED INDICATION SETTINGS Admin Network IP ADDRESS SETTINGS HOST NAME SETTINGS Region TIME SETTINGS DAYLIGHT SAVING SETTINGS SYSTEM SETTINGS MICROPHONE SETTINGS DIGITAL SIGNAL PROCESSING SETTINGS Processing TOOLS Update Dante INPUT STATUS OUTPUT STATUS DEVICE STATUS FIRMWARE UPDATE AUDIO Configuration EXPORT CONF...

Page 7: ...RM CG Reference Manual 7 IMPORTANT Be sure to click the SUBMIT button after changing settings in RM CG Device Manager The SUBMIT button always appears in the upper right corner of the window ...

Page 8: ...ference Manual 8 Functions of RM CG Device Manager HOME 1 SYSTEM STATUS Allows you to check basic information on this unit 2 LED INDICATION STATUS Allows you to check the status of the front panel indicator 1 2 ...

Page 9: ...ord for logging in to RM CG Device Manager 2 SECURITY SETTINGS 3 DEPLOYMENT SERVER SETTINGS Allows you to select whether to use a deployment server If using a server select whether to detect it automatically or configure it manually Allows you to check adjust the server provisioning interval 1 2 3 ...

Page 10: ...M CG Reference Manual 10 4 SYSLOG SERVER SETTINGS Allows you to select whether to use a syslog server 5 LED INDICATION SETTINGS Allows you to check adjust the brightness of the front panel indicator 4 5 ...

Page 11: ...Reference Manual 11 Network 1 IP ADDRESS SETTINGS Allows you to select whether to use DHCP 2 HOST NAME SETTINGS Allows you to select whether to specify the host name of this unit automatically or manually 1 2 ...

Page 12: ...12 Region 1 SYSTEM SETTINGS Allows you to specify the time zone 2 TIME SETTINGS Allows you to select whether to use NTP 3 DAYLIGHT SAVING SETTINGS Allows you to select whether to use daylight saving time with this unit 1 2 3 ...

Page 13: ...RM CG Reference Manual 13 AUDIO Processing 1 MICROPHONE SETTINGS Allows you to check adjust the tracking speed and area 1 ...

Page 14: ...put gain Adaptive echo canceller Noise reduction Dereverberation Auto mixing Auto gain control type and speed Click a button in the Audio processing diagram to open a window for checking changing parameters for digital signal processing IMPORTANT Parameter changes are immediately reflected in the acoustics of the unit 2 ...

Page 15: ... CG Reference Manual 15 Dante 1 INPUT STATUS Allows you to check the Dante input status for each connected device 2 OUTPUT STATUS Allows you to check the Dante output status for each connected device 1 2 ...

Page 16: ...pdated when Ready appears below Updatability IMPORTANT In order to update Dante the network portion of this unit s IP address and the network portion of Dante s IP address must be the same 2 FIRMWARE UPDATE Allows you to update the firmware and Dante collectively or individually by dragging and dropping the update file s into the box then clicking the EXECUTE button 1 2 ...

Page 17: ...ows you to import settings into this unit by dragging and dropping the settings file into the box then clicking the IMPORT button NOTE Create the settings file to be imported by editing the one exported in 1 3 RESET DEFAULTS Allows you to reset the settings of this unit by clicking the RESET button IMPORTANT Be sure to check what is to be reset before doing it 1 2 3 ...

Page 18: ...al 18 Logs 1 DOWNLOAD LOGS Allows you to download logs by clicking the DOWNLOAD button NOTE Be sure to read alert log list on the following pages for explanations on the displayed alert log and the recommended solutions 1 ...

Page 19: ...er waiting at least six seconds Should this also fail contact your Yamaha dealer Syslog setting error Failed to update syslog transfer servers Turn the power off then turn the power on after waiting at least six seconds If this does not solve the problem please initialize settings logging error Failed to restart logging Automatic audio tuning failed because of internal error Automatic audio tuning...

Page 20: ...gain If it is still not working please update firmware or reset all of the settings Configuration import failed because of internal error Configuration import has failed because of internal error Try again If its not working again please update firmware or reset all of settings Schedule data lost The schedule data saved in internal memory has been lost If this occurs often contact your Yamaha deal...

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