Troubleshooting
149
En
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Inf
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■
XM Satellite Radio (U.S.A. and Canada models only)
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case,
read the cause and follow the corresponding remedies.
■
Remote control
Status message
Cause
Remedy
See page
XM Mini-Tuner and Home Dock are not
connected to the XM jack of this unit or do not
work properly.
Check XM Mini-Tuner and Home Dock connections.
CHECK ANTENNA
The antenna is not connected to XM Home Dock
correctly.
Check the connection of the antenna and orient it for the best
reception level.
UPDATING
The XM user encryption code is being updated.
Wait until the encryption code is updated.
—
NO SIGNAL
The signal is too weak.
Adjust the orientation of the antenna of Home Dock for the
best reception level.
LOADING
It takes longer than 4 seconds for audio or text
data to be decoded.
Wait until the decoding process has finished.
—
OFF AIR
The XM Satellite Radio channel you selected is
not currently broadcasting any signals.
Check the channel number again or select another XM Satellite
Radio channel.
—
<XM> - - -
The Channel Station ID (SID) is no longer
available.
- - - / - - -
No artist name or song title is available.
<CAT> - - -
No channels are available for the selected
category.
Select another channel category by pressing
M
PROGRAM
on
the front panel (or
9
CAT.
l
/
h
on the remote control)
repeatedly.
Problem
Cause
Remedy
See page
The remote control does
not work or function
properly.
Wrong distance or angle.
The remote control will function within a maximum range of 6
m (20 ft) and no more than 30 degrees off-axis from the front
panel.
Direct sunlight or lighting (from an inverter type
of fluorescent lamp, etc.) is striking the remote
control sensor of this unit.
Reposition this unit.
—
The batteries are weak.
Replace all batteries.
The batteries do not last long and get quickly
exhausted.
Using alkaline batteries is strongly recommended.
—
Set the backlight mode to “OFF”.
The operation mode selector is set incorrectly.
Set the operation mode selector correctly.
When operating this unit, set it to the
F
AMP
position.When
operating the component selected by the input selector button,
set it to the
F
SOURCE
position.When operating the TV, set
it to the
F
TV
position.
—
The remote control code was not correctly set.
Set the remote control code correctly using
“List of remote control codes” at the end of this manual.
Try setting another code of the same manufacturer using “List
of remote control codes” at the end of this manual.
The remote control ID of the remote control and
this unit do not match.
Match the remote control ID of this unit and the remote
control.
The remote control does
not work or function
properly.
Even if the remote control code is correctly set,
there are some models that do not respond to the
remote control.
Program the necessary functions independently into the
programmable buttons using the Learn feature.
The remote control does
not learn new functions.
The batteries of this remote control and/or the
other remote control are too weak.
Replace the batteries.
The distance between the two remote controls is
too much or too little.
Place the remote controls at the proper distance.
The signal coding or modulation of the other
remote control is not compatible with this remote
control.
Learning is not possible.
—
Memory capacity is full.
Delete other unnecessary functions to make room for the new
functions.