18
En
Bluetooth
Problem
Cause
Remedy
Cannot make the
sound bar paired
with the
Bluetooth
device.
Bluetooth
is not selected as the
input source.
Select
Bluetooth
as the input source.
The device does not support
A2DP.
Perform pairing operations with a
device which supports A2DP.
A
Bluetooth
adaptor, etc., that you
want to pair with the sound bar
has a password other than
“0000.”
Use a
Bluetooth
adaptor, etc., whose
password is “0000.”
The sound bar and device are too
far apart.
Move the device closer to the sound
bar.
There is a device (microwave
oven, wireless LAN, etc.) that
outputs signals in the 2.4 GHz
frequency band nearby.
Move the sound bar away from the
device that is emitting radio frequency
signals.
Another
Bluetooth
device is
connected.
Terminate current
Bluetooth
connection, and perform pairing with
the new device.
Cannot make a
Bluetooth
connection.
Another
Bluetooth
device is
connected.
The sound bar cannot make multiple
Bluetooth
connections. Terminate
current
Bluetooth
connection, and
make connection for the desired
device.
More than nine devices are paired
and the oldest pairing information
is deleted.
Perform pairing again. The sound bar
can retain pairing information for up to
eight devices. When pairing a ninth
device, the oldest pairing information
will be deleted.
No sound is
produced or the
sound is
interrupted
during playback.
The
Bluetooth
connection of the
sound bar with the device is
disconnected.
Perform
Bluetooth
connection
operations again (p.10).
Bluetooth
is not selected as the
input source.
Select
Bluetooth
as the input source.
The sound bar and device are too
far apart.
Move the device closer to the sound
bar.
There is a device (microwave
oven, wireless LAN, etc.) that
outputs signals in the 2.4 GHz
frequency band nearby.
Move the sound bar and subwoofer
away from the device that is emitting
radio frequency signals.
The device is not set to send
Bluetooth
audio signals to the
sound bar.
Change the audio output setting and
connection setting on the device.
Playback on the device has not
been performed.
Perform playback on the device.
The device’s volume is set to
minimum.
Turn up the volume level.