12-6
12
WARRANTY QUESTIONS AND ANSWERS
Q. What costs are my responsibility during the warranty period?
A. The customer’s responsibility includes all costs of normal maintenance services,
non-warranty repairs, accident and collision damages, and oil, oil filters, air filters,
spark plugs, and brake shoes.
Q. What are some examples of “abnormal” strain, neglect, or abuse?
A. These terms are general and overlap each other in areas. Specific examples include:
Running the machine out of oil, sustained high rpm, full-throttle, operating the
machine with a broken or damaged part which causes another part to fail, damage
or failure due to improper or careless transportation and or tie-down. If you have
any specific questions on operation or maintenance, please contact your dealer
for advice.
Q. Does the warranty cover incidental costs such as towing or transportation due to
a failure?
A. No. The warranty is limited to repair of the machine itself.
Q. May I perform any or all of the recommended maintenance shown in the Owner’s
Manual instead of having the dealer do them?
A. Yes, if you are a qualified mechanic and follow the procedures specified in the Owner’s
and Service Manual. We do recommend, however, that items requiring
special tools or equipment be done by a Yamaha Side x Side dealer.
Q. Will the warranty be void or cancelled if I do not operate or maintain my new
Side x Side exactly as specified in the Owner’s Manual?
A. No. The warranty on a new Side x Side cannot be “voided” or “cancelled.”
However, if a particular failure is caused by operation or maintenance other than
as described in the Owner’s Manual, that failure may not be covered under
warranty.
Q. What responsibility does my dealer have under this warranty?
A. Each Yamaha Side x Side dealer is expected to:
1. Completely set up every new machine before sale.
2. Explain the operation, maintenance, and warranty requirements to your satis-
faction at the time of sale, and upon your request at any later date.
3. Each Yamaha Side x Side dealer is held responsible for his setup, service
and war-ranty repair work.
Q. Is the warranty transferable to second owners?
A. Yes. The remainder of the existing warranty can be transferred upon request. The
unit has to be inspected and re-registered by an authorized Yamaha Side x Side
dealer for the policy to remain effective.
CUSTOMER SERVICE
If your machine requires warranty service, you must take it to any authorized
Yamaha Side x Side dealer within the continental United States. Be sure to
bring your warranty registration card or other valid proof of the original date
of purchase. If a question or problem arises regarding warranty, first contact
the owner of the dealership. Since all warranty matters are handled at the
dealer level, this person is in the best position to help you. If you are still
not satisfied and require additional assistance, please write:
YAMAHA MOTOR CORPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. Box 6555
Cypress, California 90630
When contacting Yamaha Motor Corporation, U.S.A. don’t forget to include
any important information such as names, addresses, model, V.I.N. (Vehicle
identification number), dates, and receipts.
CHANGE OF ADDRESS
The federal government requires each manufacturer of a motor vehicle to
maintain a complete, up-to-date list of all first purchasers against the
possibility of a safety-related defect and recall. This list is compiled from
the purchase registrations sent to Yamaha Motor Corporation, U.S.A. by the
selling dealer at the time of your purchase.
If you should move after you have purchased your new Side x Side, please
advise us of your new address by sending a postcard listing your Side x
Side model name, V.I.N. (Vehicle identification number), dealer number (or
dealer’s name) as it is shown on your warranty card, your name and new
mailing address. Mail to:
YAMAHA MOTOR CORPORATION, U.S.A.
1270 Chastain Rd
Kennesaw, Georgia 30144
Attention: Warranty Department
This will ensure that Yamaha Motor Corporation, U.S.A. has an up-to-date
registration record in accordance with federal law.
UBAS12E0.book Page 6 Monday, November 29, 2021 10:56 AM
