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TROUBLESHOOTING
WARNING!
Before troubleshooting, switch off the equipment and disconnect the mains plug. The
following table shows fault symptoms and describes how they can be rectified if your
machine is not functioning properly. If this does not help you and rectify the problem, contact
your service workshop.
Fault
Possible cause
Solution
Chainsaw does not
operate
No current supply
Check current supply
Defective outlet
Try a different source of
current, change as necessary
Extension cable damaged
Check cable, replace if
necessary
Chainsaw operates
irregularly
Mains cable damaged
Call our customer support team
External loose connection
Call our customer support team
Internal loose connection
Call our customer support team
Defective on/off switch
Call our customer support team
Saw chain dry
No oil in the tank
Re-fill oil
Ventilation in the oil tank
cap clogged
Clean oil tank cap
Oil tank flow channel
clogged
Unclog oil flow channel
Chain/guide rail hot
No oil in the tank
Re-fill oil
Ventilation in the oil tank
cap clogged
Clean oil tank cap
Oil tank flow channel
clogged
Unclog oil flow channel
Dull chain
Re-sharpen or replace chain
Chainsaw jumps up,
vibrates or does not
saw properly
Chain tension too loose
Adjust chain tension
Dull chain
Re-sharpen or replace chain
Chain worn out
Replace chain
Saw teeth pulling in the
wrong direction
Re-mount saw chain with
teeth in the correct direction
MAINTENANCE AND STORAGE
Good maintenance is essential for safe, economical and trouble-free operation. It will also
help reduce air pollution.
The purpose of the maintenance and adjustment schedule is to keep the machine in the best
operating condition.
Turn off and unplug the machine before performing any maintenance.
• Regularly clean the clamping mechanism by blowing it out with compressed air or cleaning
it with a brush. Do not use tools for cleaning.
• Keep the handles free of grease so that you can maintain a firm grip.
• Clean the equipment as required with a damp cloth and, if necessary, mild washing up
liquid.
• Never immerse the machine in water or other liquids.
Please never use non approved cutting attachments and never remove the safety devices as
this could damage the machine or lead to serious injury.
Replacing the saw chain and guide bar
The guide bar must be replaced
− if the guide groove of the guide bar is worn out.
− if the spur wheel in the guide bar is damaged or worn out.
Sharpening the saw chain
Effective work with the chainsaw is only possible if the saw chain is in good condition and
sharp. This also reduces the danger of a kickback. The saw chain can be re-sharpened by
a specialty dealer. Do not attempt to sharpen the saw chain yourself if you do not have a
suitable tool and the necessary experience.
Empty the oil
Before emptying oil, switch off the equipment and disconnect the mains plug.
1. Place the machine on an even and stable surface.
2. Loosen the oil tank cover and remove it.
3. Drain oil into a container thoroughly.
4. Reinstall the oil tank cover.
Storage
Store the machine, operating instructions and where necessary the accessories in the original
packaging. In this way you will always have all the information and parts ready to hand.
Always perform cleaning and maintenance of the appliance before storage.
Pack the device well or use the original packaging in order to avoid transit damage.
Transport
CAUTION!
• Always replace the protective cover for transport or storage of the chainsaw.
• Store the chainsaw in a safe and dry place and out of the reach of children.
• Secure the machine during transport to prevent loss of oil, damage and injury.
