120v
LITHIUM-ION
TM
18
19
TROUBLE SHOOTING
WARNING
！
Before performing any repair work, always ensure that the battery pack/safety key has been removed
and wait until the blade has stopped completely and the tool has cooled down .
WARNING
！
Always wear heavy duty gloves when adjusting or cleaning, especially when handling sharp objects.
Fault/malfuncti
on
Cause
Remedy
Mower fails to start
Safety key is not inserted
Insert safety key
Battery is not correctly inserted
Remove the battery and reinsert
Mower standing in high grass
Start motor on shorter grass or already
mowed area ;change cutting height if
necessary
The mower housing is clogged
Clean housing so that the blade can
move freely
Battery has no power
check and recharge battery
Mower stops working /
loses power
Cutting height is improper
Adjust the cutting height
Discharge chute/ housing is blocked Clean the discharge chute/ housing
Cutting blade is worn or damaged
Replace with New blade from dealer
service centre
Battery performance decreasing
Mower Overloaded -Red light
displayed switch box
Check the battery performance and
charge it if necessary
Wait until reset occurs – Green light
displayed on switchbox
Grass bag is not filled
sufficient
Cutting height is too Low
Adjust and increase cutting height
The lawn / grass is wet
Allow the lawn to dry
Discharge chute/ housing is blocked Clean the discharge chute/ housing
Underside of the mower deck is
clogged.
Clean the underside of the mower deck
Cutting blade is worn or damaged.
Replace it by the customer service
center
Mower vibrating at high-
er speed
Cutting blade is unbalanced
Balance the blade by grinding each
cutting edge equality
Blade is Loosened /incorrectly fitted Tighten the blade bolt
Mower does not mulch
properly
Cutting height set to low
Deck has wet grass on underside of
deck
Adjust cutting height
Clean underside of deck and wait until
grass is dry
Mower cuts unevenly
The blade is damaged
Blade is assembled incorrectly
Sharpen the blade or replace
Re-assemble blade correctly
WARRANTY
Product Warranty
Please keep your original purchase receipt in a safe place as proof of purchase.
Warranty coverage for this product must be verified by the original purchase receipt
The warranty period begins on the day that the product was purchased from an authorized retailer of
Yard Force products. Warranty coverage only applies to the original purchaser and is not transferrable.
Warranty coverage is only provided on products purchased from authorized Yard Force retailers.
Warranty only applies to products purchased and operated in the USA. Any product purchased or operat-
ed outside of the USA is not covered by any warranty.
(1) Five-Year Warranty on Yard Force Outdoor Power Equipment and
Three- Year Warranty on 120vRX Battery Pack and Charger
FOR FIVE YEARS from the date of original retail purchase, this Yard Force product is warranted against
defects in material or workmanship. Defective products will be repaired at no-charge (excluding shipping)
FOR THREE YEARS from the date of original retail purchase, the Yard Force 120vRX battery pack and
charger are warranted against defects in material workmanship. Defective products will be repaired at
no-charge (excluding shipping).
Commercial use voids the warranty. This warranty does not cover accidental damage, unreasonable use,
normal wear and tear, neglect or non-compliance with the Operating, Safety and Maintenance Instruc-
tions. All service, outside of normal maintenance as described in this manual, must be done by an autho-
rized service technician. Any unauthorized service or changes to the original configuration of this product
will void the warranty. All parts and accessories used on and with this product must be manufactured
and/or authorized by Merotec Inc., a SUMEC company.
(2) Ninety-Day Warranty – Accessories
The accessories included with the Y0LMX22S300 including blade, side discharger chute and mulching
plug, and other similar parts are warranted against manufacturer defects for residential use only for a
period of 90 days from date of purchase.
Warranty does not cover loss of use or other consequential damages arising from any of the above, nor
does it cover repairs made or attempted by unauthorized persons.
This warranty is void if the product is used for commercial, rental or industrial purposes.
Certain parts, attachments and accessories are subject to normal wear and tear and are excluded from
the warranty.
Service and Warranty Claims Process
Contact the Yard Force Support Center toll-free at
(866) 902-9690 Monday-Friday between 8:30 AM
and 5:00 PM Eastern Time
for service and warranty support.
Yard Force Service Support agents can help you troubleshoot problems over the phone to get you back
up and running as quickly as possible. In the situation where service or warranty inspection is needed,
please follow these steps:
1. Call Yard Force at
(866) 902-9690 Monday-Friday between 8:30 AM and 5:00 PM Eastern Time
.
2. Send in proof-of-purchase and serial number (if applicable) to confirm warranty Coverage as directed
by Yard Force.
3. If service or a warranty evaluation is requested, Yard Force will provide an RGA number that should be
used in all communications with Yard Force and is required to be indicated on the product itself and on
the outside of the box.
4. All shipments to Yard Force must have an RGA number. Any shipment received that does not have an
RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid, Yard Force does not pay for any shipping costs for service or
warranty evaluation. Yard Force is not responsible for any packages that are lost by carrier. We recom-
mend that shipments are made by a carrier that provides tracking and delivery confirmation
For more information or to ask questions, please call toll-free
(866) 902-9690 Monday-Friday between
8:30 AM and 5:00 PM Eastern Time
.
SAVE THESE INSTRUCTIONS
