14
TROUBLE SHOOTING
WARNING
！
Before performing any repair work, always ensure that the battery pack/safety key has been removed
and wait until the cutting head has stopped completely and the tool has cooled down.
WARNING
！
Always wear heavy duty gloves when adjusting or cleaning, especially when handling sharp objects.
Fault/malfunction
Cause
Remedy
Product does not start
Battery discharged?
Remove and recharge the battery.
The battery is not correctly located. Remove the battery and re-install into
the product, check that it is securely
locked in place.
Device defective?
Contact service partner.
Safety lock not depressed prior to
starting.
Restart machine by firstly depressing
the lock button and then depressing the
switch trigger.
Motor overload protection activated. Wait 10 mins and then restart the ma-
chine.
The tool is vibrating
The guard is not fitted -resulting in
too much line be extended.
Remove the battery pack and fit the
guard.
Bigger diameter cutting line being
used.
Use correct cutting line dia --0.095"
(0.080" Compatible).
The cutting head is bound up with
grass.
Remove the battery pack and clean
grass from the cutting head.
The trimmer will not ad-
vance line
The spool is empty or there is NOT
enough line on the spool.
STOP the trimmer – remove the battery
pack and reload the spool with correct
size /length of line.
The line on the cutting head spool is
twisted /tangled on the spool.
STOP the trimmer -remove the battery
pack and check the spool line.
Trimmer head is dirty.
STOP the trimmer -remove the battery
pack and clean the cutting head.
Grass wrapped around
cutting head
Cutting too tall grass in one pass.
Recommend to cut smaller amounts of
grass height -starting from the top and
working downwards.
Line is not cutting
Trimmer guard blade is worn.
Sharpen blade OR replace with New
blade.
