model no. 060-2342-0 | contact us: 1.866.523.5218
18
Problems
Possible Causes
Corrective Actions
Trimmer fails to operate.
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine
damaged.
Recharge battery; also see the content
in charger manual.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Trimmer runs intermittently.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Excessive vibrations/noise. Machine defective.
Line spool is not wound well.
Contact Service Agent.
Rewind the line. See “To fit spool and
line assembly.’’
Cutting time per battery
charge too low.
Battery has not been used for
long period or only charged for
short term.
Grass too high.
Battery defective.
Fully charge battery; also see
the content in charger manual.
Cut in stages.
Replace the battery.
Machine does not cut.
Line broken.
Battery not fully charged.
Motor is broken (speed is too
low).
Grass entangled around cutting
head.
Replace the line.
Recharge battery; also see the content
in charger manual.
Contact Service Agent.
Remove grass.
Continuous lighting of the
battery charge indicator.
No charging procedure
possible.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Properly insert battery into battery
charger.
Clean the battery contacts (e.g. by
inserting and removing the battery
several times) or replace the battery.
Replace the battery.
Battery charge indicator
does not light up.
Plug of battery charger not
plugged in (properly).
Socket outlet, mains cable or
battery charger defective.
Insert mains plug (fully) into the socket
outlet.
Check the mains voltage; have
the battery charger checked by an
authorized after-sales service agent.
Auto feed does not work.
Cutting line is not wound well.
The line is tangled.
Line is used up.
Manually feed the line, if still can not
feed out, remove the spool out and
rewind the line.
Replace with a new line spool.
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your
electric grass trimmer does not operate properly. If these do not identify and correct the
problem, contact your helpline.
!
WARNING! Always switch the product off, disconnect it from
power supply and let the product cool down before performing
inspection, maintenance and cleaning!
