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YASKAWA
TOEP C730600 74D LED Keypad Installation Manual
11
Warranty
◆
Warranty Period and Scope
■
Warranty Period
The warranty period is 12 months from the date the product is first
used by the buyer, or 18 months from the date of shipment,
whichever occurs first.
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Post-Warranty Repair Period
The post-warranty repair period applies to products that are not in
the standard warranty period. During the post-warranty repair
period, Yaskawa will repair or replace damaged parts for a fee.
There is a limit to the period during which Yaskawa will repair or
replace damaged parts. Contact Yaskawa or your nearest sales
representative for more information.
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Warranty Scope
•
Failure diagnosis
In principle, Yaskawa requests that the primary fault diagnosis
be conducted by your company. However, Yaskawa or our
service network can conduct a fault diagnosis on behalf of your
company for a fee, if requested. In this case, if the cause of the
failure is determined to be the result of Yaskawa workmanship
or materials based on discussions with the customer, this fault
diagnosis will be free of charge.
•
Repairs
If a Yaskawa product is found to be defective during the
warranty period, Yaskawa will repair the defective product,
provide a replacement, or visit the site free of charge. However,
the customer will be responsible for the cost of any necessary
repairs in the following cases.
–
Problems due to improper storage or handling, carelessness,
design content, or other reasons where you or your customers
are determined to be responsible.
