| Troubleshooting |
40
General Issues
•
Does the MVC900 Ⅱ/MVC800 Ⅱ/MVC500 Ⅱ/MVC300 Ⅱ Come with All the Necessary Software Pre-installed?
•
The Room Is Not Enabled for Teams Meetings
•
There Is No Content Displayed on the Second Display
•
Any Anti-virus Software Needed to Be Installed on the MCore?
Does the MVC900
Ⅱ/
MVC800
Ⅱ/
MVC500
Ⅱ/
MVC300
Ⅱ
Come with All the Necessary
Software Pre-installed?
The MVC900
Ⅱ/
MVC800
Ⅱ/
MVC500
Ⅱ/
MVC300
Ⅱ
comes with factory imaged Windows 10 IoT and
installed with all the necessary software. The only customer requirements are Teams, Skype for Business
or Lync credentials to run on the MVC
Ⅱ
system. For more information, refer to
.
The Room Is Not Enabled for Teams Meetings
You should enable Teams meeting mode on your system before using the Teams meetings.
Procedure
1.
Navigate to
More
>
Settings
.
2.
Enter the administrator password (default: sfb) to access the
Setup
screen.
3.
In the
Account
page, select
Skype for Business (default) and Microsoft Teams
or
Skype for
Business and Microsoft Teams (default)
from the
Supported meeting mode
field.
4.
Tap
Save and exit
.
The configuration takes effect after the system restarts.
There Is No Content Displayed on the Second Display
Do one of the following:
• Ensure both displays are properly connected to the HDMI ports on the back of the MCore.
• Ensure the
Dual Monitor
mode is enabled on the
Device
settings page.
• Restart the device if necessary.
Summary of Contents for MVC Series
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