Troubleshooting
209
2.
Mark the Local radio box in the Export System Log field.
3.
Click Export to open file download window, and then save the file to your local
system.
You can capture packets in two ways: capturing the packets via web user interface or
using the Ethernet software. You can analyze the packets captured for troubleshooting
purposes.
To capture packets via web user interface:
1.
Click on Phone->Upgrade.
2.
Click Start to begin capturing signal traffic.
3.
Reproduce the issue to get stack traces.
4.
Click Stop to end capturing.
Summary of Contents for SIP-T38G
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Page 399: ...Administrator s Guide for SIP T3xG IP Phones 386...