Advanced Phone Features
193
User ID
: the identity used to log into the queue.
Password
: the password used to log into the queue.
2.
Press the
Login
soft key to log in.
Note
After configuring an ACD key, you can press the ACD key to log into the
ACD system
. After
logging in, you are ready to receive calls from the
ACD system
. You can press the ACD key to
show your current ACD user status. You can press the
Available
/
Unavailable
soft key to change
your ACD user status. ACD user status synchronizes on both IP phone and ACD system.
When you set the ACD user status to be available, the ACD key LED illuminates solid green, and
then the server begins distributing calls to your IP phone.
When you set the ACD user status to be unavailable, the ACD key LED flashes green, and then
the server temporarily stops distributing calls to your IP phone. To log out of the
ACD system
,
press the
Logout
soft key.
Note
It is recommended you configure no more than one ACD key per phone. At any time, at most one
ACD key can be in progress on your phone.
Contact your system administrator for the User ID and Password to access the ACD system.
Summary of Contents for SIP-T46S
Page 1: ...aji...
Page 26: ...User Guide for the SIP T46S IP Phone 16...
Page 230: ...User Guide for the SIP T46S IP Phone 220...
Page 235: ...Appendix 225 Appendix B Menu Structure...
